Human Resources Business Partner

5 days ago

Markham, Ontario, Canada Metergy Solutions Full time

About Metergy Solutions Inc. ("Metergy")

As one of North America's most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.

Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.

As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.

Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world's largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

Role Overview

As a Human Resources Business Partner (HRBP), you will play a vital role in helping Metergy achieve its strategic and operational goals related to people and culture. This position combines strategic planning with hands-on, tactical execution. You will collaborate closely with leaders across all levels of the organization to support their teams' success.

Reporting to the Vice President of Human Resources, you will join a team of HR professionals working together to enhance employee experiences and contribute to the company's growth objectives. This role requires you to work from our Markham office three days a week.

Responsibilities of the role:

  • Work alongside the VP, HR and your HR peers to develop and execute various people initiatives throughout the employee lifecycle.
  • Act as a cultural ambassador, fostering a positive, inclusive work environment and promoting company values.
  • Build strong relationships with leaders, understanding their business priorities and providing expertise and support to achieve them.
  • Partner with people leaders to improve work relations, build morale, and enhance employee retention and engagement.
  • Guide and advise people leaders on talent development, performance management, recognition and engagement practices.
  • Provide trusted counsel and support to leaders in resolving employee relations matters, promptly and effectively.
  • Offer frontline support to leaders and employees regarding HR policies, pay practices and benefit programs.
  • Work with leaders to successfully onboard and offboard employees.
  • Facilitate the annual performance review and merit/bonus award processes.
  • Lead and contribute to continuous improvement of HR policies, processes and programs to support business growth and position Metergy as a top employer.
  • Create and deliver education sessions to people leaders and teams.
  • Oversee the management of leaves of absence and returns-to-work.
  • Ensure compliance with labour laws, company policy, and industry regulations while maintaining accurate employee records and managing HR documentation.
  • Oversee and manage all aspects of immigration process, including visa applications, renewals and compliance.
  • Coordinate and support safety and wellness programs and activities.

Experience and qualifications:

  • University graduate with relevant human resources experience gained in a HR Business Partner role in a scaling product or service-based organization.
  • Ability to take full accountability for leading clients through diverse human resources initiatives and situations.
  • Strong influencing and persuasion skills to encourage clients to make the right decisions for the company and its people.
  • Positive outlook and energetic disposition in interactions.
  • Expertise in advising and supporting people leaders in performance management, employee relations, and talent development.
  • Critical thinker curiosity-driven approach, asking intelligent questions to obtain information, identify root causes, and determine business solutions.
  • Proven ability to lead programs or initiatives from planning to implementation.
  • Capacity to manage a high volume of work with competing priorities in a fast-paced, high-growth environment.
  • Track record of effectively multi-tasking and staying organized while meeting deadlines and handling urgent business needs.
  • Outstanding professional written, verbal, and presentation skills, with the ability to work effectively across teams and at leadership levels.
  • Skilled at navigating conflict, managing sensitive situations, mediating, and facilitating discussions at the senior leadership level.
  • In-depth understanding of employment standards and applicable employment legislation across Canada.
  • Solid judgment and integrity handling highly sensitive information while ensuring compliance, and confidentiality.
  • Data-driven with strong analytical skills. Highly proficient in Microsoft Office applications and experienced with HRIS. Dayforce experience would be an asset but not required.

Metergy's recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant's accessibility needs due to disability and are available upon request.

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