Student Service Advisor
2 weeks ago
Athabasca University's Student Service Centre is currently recruiting for 2 Student Service Advisor - Level I positions. First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02. The Position: The Student Service Advisor – Level I ("SSA-I") is engaged in the delivery of responsive and integrated services that support academic success and progression with learning goals. A thorough understanding of AU policies, procedures and systems are leveraged to address diverse student queries with a focus on student empowerment and inclusion. This SSA-I role involves addressing complex challenges in admissions, registration, tuition, and financial aid across diverse student groups and prioritizing first call resolution. The SSA-1 will develop comprehensive knowledge of university systems and services with the ability to support concierge referrals and case management processes when consultation with partnering service units is required. The SSA-I will contribute to ongoing service system development, provide comprehensive support through omnichannel services, master organizational systems, actively engage with students, offer guidance, and significantly contribute to enhancing the overall student experience. SSA-I's may be required to work varying shifts which may include daytime, evenings and weekends in-order to serve students anytime and anywhere. Qualifications: A post-secondary diploma or degree in a related field (e.g., Adult Education, Management, Administration, Education, Leadership, Communications). A minimum of three years of proven, direct experience working in a university student service provision environment is required. Equivalent combinations of related education and experience may be considered. Demonstrated ability to develop and maintain positive, professional, collaborative working relationships with both internal / external stakeholders. Ability to work independently and to build and maintain professional working relationships as a collaborative team member and positive representative of the Student Service Centre and AU. Ability to interact knowledgeably, comfortably, positively, and respectfully with diverse individuals with a broad range of credentials, abilities, and literacy levels. Excellent verbal, written and interpersonal communication skills with superior attention to detail and superior level of accuracy. The ability to communicate complex ideas effectively is essential. Excellent time management skills with the proven ability to manage and prioritize multiple tasks and competing deadlines in a very demanding, fast-past environment while maintaining superior accuracy. Strong analytical and organizational skills, including problem assessment and escalation. Computer proficiency in related data processing, electronic records, databases, communication, and online learning management systems; intermediate or higher skills with Microsoft Suite, Microsoft Dynamics CRM, Contact Centre solutions and learning management system preferred. A detailed job description can be viewed at: Student Service Advisor-Level I Contact Information: For more information regarding the role, please contact Lawris Ellefson, Manager, AU Service Centre at lawrise@athabascau.ca #J-18808-Ljbffr
-
Student Service Advisor
1 week ago
Athabasca, Canada Athabasca University Full timeGet AI-powered advice on this job and more exclusive features.This range is provided by Athabasca University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$44,495.95/yr - $72,950.01/yrPositionAthabasca University’s Student Service Centre is currently recruiting for 2 Student Service...
-
Student Service Advisor I
2 weeks ago
Athabasca, Canada Athabasca University (AU) Full timeA leading educational institution in Canada seeks a Student Service Advisor - Level I to deliver responsive services that support academic success. The role involves addressing complex challenges in admissions and financial aid, and requires strong communication and organizational skills. Candidates should have a post-secondary diploma and a minimum of three...
-
Student Success Concierge I
1 week ago
Athabasca, Canada Athabasca University Full timeA higher education institution in Athabasca is seeking a Student Service Advisor – Level I. The role involves providing comprehensive support to students, addressing their needs related to admissions, registration, and financial aid. Ideal candidates will possess a post-secondary degree and have at least three years of experience in a university setting,...
-
Academic Advisor
1 week ago
Athabasca, Canada Athabasca University Full time**_Athabasca University's Faculty of Business is currently seeking a temporary part-time (_**_0.8 FTE)_**_Academic Advisor, ending April 2026._** Athabasca University (AU) is a university Like No Other and is one of four research-intensive publicly funded institutions in Alberta. AU's approach to accessible yet transformative education and research is truly...
-
Administrative Assistant, Student Services
3 days ago
Athabasca, Canada Athabasca University Full timeAthabasca University's Faculty of Health Disciplines is currently recruiting to the position of Administrative Assistant, Student Services. First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02. Faculty of Health Disciplines: The Faculty of Health Disciplines (FHD) is a proven national leader in...
-
Student Support Administrator
3 days ago
Athabasca, Canada Athabasca University Full time**Athabasca University's Faculty of Business is currently recruiting for a temporary full-time Student Support Administrator. **This temporary position is currently being offered as a six (6) month temporary position with an end date of May 31, 2025, with the possibility of extension.** - First consideration will be given to internal applicants according to...
-
Advisor
1 week ago
Athabasca, Canada Alberta Health Services Full timeYour Opportunity: Description: - **Acute Care Alberta**:N - ** Primary Care Alberta**:N - ** Recovery Alberta**:N - ** Classification**:Advisor - ** Union**:Exempt - ** Unit and Program**:HRBP - ** Primary Location**:Athabasca Healthcare Centre - ** Location Details**:Eligible to work hybrid (on/off site) within Alberta - ** Negotiable Location**:Within...
-
Coordinator, Student Financial Aid
2 weeks ago
Athabasca, Canada Athabasca University (AU) Full timeAthabasca University's Office of the Registrar is recruiting for a Coordinator, Student Financial Aid. This full-time permanent position is place-based and located in Athabasca, Alberta. The Position: Consistent with University policy and the objectives and priorities of the Office of the Registrar, the Coordinator of Student Financial Aid is responsible for...
-
Coordinator, Student Financial Aid
2 weeks ago
Athabasca, Canada Athabasca University Full timeThis range is provided by Athabasca University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $69,325.00/yr - $92,294.00/yr Athabasca University's Office of the Registrar is recruiting for a Coordinator, Student Financial Aid. This full-time permanent position is place-based and located...
-
Financial Advisor
3 days ago
Athabasca, Canada Scotiabank Full timeRequisition ID: 240634 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. - ** About the role**: - **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...
