Academic Advisor
1 week ago
**_Athabasca University's Faculty of Business is currently seeking a temporary part-time (_**_0.8 FTE)_**_Academic Advisor, ending April 2026._** Athabasca University (AU) is a university Like No Other and is one of four research-intensive publicly funded institutions in Alberta. AU's approach to accessible yet transformative education and research is truly distinctive. Its Faculty of Business is a major AACSB-accredited business school in Canada, offering programs for undergraduate and graduate students studying at the Bachelor, Master's, Postgraduate Diploma, and Doctoral levels. The Faculty of Business is dedicated to supporting students, the business community, and society by providing internationally recognized, outstanding, innovative, challenging, and accessible business education. **The Position** **Qualifications** - A post-secondary diploma/degree in a related field, with three years of experience in customer service, digital communications, digital content management, or data management. - They must have effective questioning and analytical techniques and have a short-term goal orientation yet be able to understand the larger issues. The incumbent should be a self-starter and team player, open to identifying and implementing continuous improvement initiatives. - It is crucial that the incumbent share their expertise with other team members who may require support and guidance. Their work finding solutions to complex software systems must be communicated clearly and efficiently to team members and stakeholders. They must be able to demonstrate the ability to work on time and budget-sensitive projects and enjoy working cooperatively with diverse groups of people. - The incumbent requires outstanding communication skills in spoken and written form. The incumbent is expected to have a professional demeanour and the ability to deal confidently, empathetically, and knowledgeably with inquirers including difficult and/or demanding ones. They must be able to present the University's and other competitors' program information objectively and professionally. Excellent interpersonal skills, time management practices, and the ability to work in a constantly changing environment are required. The incumbent must be able to work independently under pressure, be persuasive and be able to "sell" to prospective students at Athabasca University and graduate business online education. The incumbent must be able to support/assist current students to find the information they need. - Experience in and knowledge of communications, public relations, student service and support, a demonstrated ability to provide a high level of customer service and excellent oral and written communication skills are essential. - A combination of education and experience may be considered. A detailed job description can be viewed at: Academic Advisor **Contact Information** **Athabasca First** To discover the Town and Region of Athabasca, go to: Visit Athabasca. **What AU Offers**: Benefits and Pension eligibility differs based on employee group and **_may_** include: - Defined Benefits Pension Plan - Alberta Health Care - Extended Health Care - Life Insurance, Accidental Death & Dismemberment Insurance - Disability Coverage - Vacation - Office Closure between Christmas and New Year's Day - Discretionary Benefit Fund - AU Course Allowance - A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.) - Employee & Family Assistance Program (EFAP) Educational credentials will be verified before an offer of employment is extended. An offer of employment is conditional upon verification of educational credentials. All educational credentials must be recognized in Canada. - Working outside of Canada is not supported by Athabasca University. You are legally not permitted to work for Athabasca University if you are living outside of Canada._
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Student Service Advisor I
2 weeks ago
Athabasca, Canada Athabasca University (AU) Full timeA leading educational institution in Canada seeks a Student Service Advisor - Level I to deliver responsive services that support academic success. The role involves addressing complex challenges in admissions and financial aid, and requires strong communication and organizational skills. Candidates should have a post-secondary diploma and a minimum of three...
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Student Service Advisor
2 weeks ago
Athabasca, Canada Athabasca University (AU) Full timeAthabasca University's Student Service Centre is currently recruiting for 2 Student Service Advisor - Level I positions. First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02. The Position: The Student Service Advisor – Level I ("SSA-I") is engaged in the delivery of responsive and integrated...
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Student Service Advisor
1 week ago
Athabasca, Canada Athabasca University Full timeGet AI-powered advice on this job and more exclusive features.This range is provided by Athabasca University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$44,495.95/yr - $72,950.01/yrPositionAthabasca University’s Student Service Centre is currently recruiting for 2 Student Service...