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Director, National Accounts, Commercial Banking

2 months ago

Calgary, Canada Scotiabank Full time
h3>Title: Director, National Accounts, Commercial Banking - Calgary

Requisition ID: 204866

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manages a portfolio of highly complex clients in National Accounts in a defined market area, in Canada, ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.

Accountabilities

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Promotes the development and profitable growth of the commercial banking portfolio as part of National Accounts in the assigned market area by:

  1. Developing and implementing a structured marketing strategy to maximize business development opportunities for sustainable growth;
  2. Developing strategic sales plans for prospects and existing customers;
  3. Identifying prospects/referrals from both internal/external networks;
  4. Analyzing prospect lists and prioritizing business development opportunities based on industry/market data and customer analytics;
  5. Partner with National Accounts Execution Team, who has primary responsibility for credit deal structuring, negotiation;
  6. Referring customers and prospects to the appropriate Commercial Bank segment and/or internal partners as appropriate.

Pursues an aggressive business development program within the assigned market area according to agreed-upon growth objectives by:

  1. Leading the direct selling of credit and non-credit commercial products to prospects and customers;
  2. Maintaining an appropriate ongoing sales pipeline;
  3. Identifying and facilitating the involvement of key Bank resources and stakeholders to further business interests;

Builds and maintains a high market profile in the assigned market area with both internal and external contacts by:

  1. Planning and completing relationship activities which generate sales opportunities and/or provide value to the customers;
  2. Building and maintaining an awareness of local market and general economic conditions;
  3. Participating in local professional and community events and associations to develop and expand network of contacts;
  4. Liaising with Bank product specialists to stay abreast of new enhancements, products and services, as necessary.
  5. Using strong knowledge of the Bank’s diverse products and services to ensure the banking needs of each relationship are well understood and documented;
  6. Actively seeking customer feedback on Bank products and services and the delivery of customer service;
  7. Liaising with Client Portfolio Management for compliance monitoring and reporting actions as required;

Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.

Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Champions a high performance environment and supports a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and supporting succession and development planning for the team.

Works with various partners across the Bank, including Corporate Banking, GRM, and Shared Services.

Education / Experience / Other Information

  1. The incumbent must have at least 5 years of commercial banking experience. They require an expert knowledge of the commercial banking marketplace in Canada, a thorough knowledge of the assigned market area’s key prospects, major companies and competitive positioning within the assigned market area, and familiarity with the Loan Syndication market.
  2. The incumbent must also have a strong understanding of the Commercial Bank’s objectives, strategies, structure, as well as its lending and deposit products and services.

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role.