Inside Sales

2 weeks ago


Surrey, Canada Proax Technologies Ltd. Full time

Who are we? Proax Technologies is a leading Technical Automation Distributor that offers innovative product solutions in the areas of Automation and Robotics, Motion Control and Machine Safety, creating close relationships with our valued customers, vendors, and employees. Why Join our Team? Great Place to Work We offer an engaging, inclusive, clean, and safe work environment Technical training of our products to ensure quality customer service Opportunities for career growth and development Competitive salaries and benefits Work with collaborative team members in the automation industry General Description Inside Sales representative receives requests for quotations, orders, and lead times from customers via web, telephone, or email. Makes quotations on standard items, writes orders, and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and provides service to customers. Performs other related duties as assigned. Job Duties / Responsibilities Answer customer calls and interact with customers to assess and understand their needs and sell and promote automation solutions Provides technical support to customers regarding product use or troubleshooting Work directly with and support Outside Sales staff Inventory Management, Basic understanding of shipping/receiving Customer’s accounts management, Enter Job/price contracts into the operating system Promotions and quotations & quote follow-up of products offered by Proax Continuous training on products offered Expediting of orders and follow up with customers Understanding and working on Vendor’s portal Checks with credit department concerning credit status of customer when rush orders are received Understand customer segmentation, product balance, key customer relationships, market shares and general trends in the economic environment Facilitate communications between customers, outside sales representatives, technicians, and manufacturers' representatives Other related duties as assigned Work Experience Requirements / Skills 1 - 3 years of experience in Inside Sales with a demonstrated ability to deal with customers Excellent communication (oral & written), interpersonal, organization and presentation skills Ability to communicate with various levels of Proax clearly and effectively from sales reps to senior management Able to work independently and efficiently to meet deadlines Self-motivated, high attention to detail, and well organized 5+ years using Microsoft Office software especially MS Word, MS Excel, Outlook Educational Requirements Technology Diploma Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Automation Machinery Manufacturing #J-18808-Ljbffr



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