Account Manager

We are not just a digital agency; we're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories. Our journey began with a simple yet powerful vision — to transform businesses through strategic and creative digital solutions.At Tru, we pride ourselves on a holistic approach to digital excellence. We don't just create websites or run marketing campaigns; we craft immersive digital journeys that resonate with audiences. From the inception of an idea to its execution, we bring together a team of passionate professionals who thrive on pushing boundaries and challenging the status quo.Our team comprises of industry experts, creative minds, and tech-savvy enthusiasts who collectively bring a wealth of knowledge and expertise to the table. Whether it's web development, design, digital marketing, or emerging technologies, we're here to navigate the complexities and deliver solutions that make a lasting impact.One of the cornerstones of Tru's success is our unwavering commitment to our clients. We believe in partnerships, not transactions.Job DescriptionTru Inc is seeking Account Managers. We have two (2) permanent positions available for an immediate start. This position reports to the Chief Marketing Officer.Position Overview:We want you to join our team and contribute to our continued growth and success This role requires someone with exceptional organizational skills, the ability to multitask, and a solution-oriented mindset.Location:This role is remote, providing the flexibility to work from home. However, candidates must reside in the Greater Toronto Area (GTA) and be prepared to attend in-person meetings as required. Occasional travel to client sites or conferences may also be necessary.OverviewThe position is for an Account Manager responsible for building and maintaining client relationships, driving growth opportunities, coordinating cross-functional delivery, and managing financial aspects of accounts.ResponsibilitiesBuild and maintain strong relationships with clients, acting as the primary point of contact for all account-related matters.Develop a deep understanding of clients’ business goals and objectives to identify opportunities for growth and additional services.Coordinate cross-functional teams to ensure timely and successful delivery of solutions that meet client needs.Manage account budgets, contracts, and invoicing, ensuring financial targets are met.Monitor and report on account performance metrics and client satisfaction.Address client concerns promptly and effectively, escalating issues as necessary.Stay informed about industry trends, competitor activities, and market developments to provide valuable insights to clients.What You’ll BringProven experience in account management, client relations, or a similar role within the technology, digital, or e-commerce sector.Exceptional communication and interpersonal skills, with the ability to build trust and rapport with clients and internal teams.Strong organizational and project management abilities, with a keen attention to detail.A results-driven mindset, with a focus on delivering value and exceeding client expectations.Proficiency in CRM software and other account management tools.A solid understanding of digital platforms, e-commerce solutions, and the technology landscape.Bachelor’s degree in business, marketing, or a related field is preferred but not required.DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: Sales and Business DevelopmentIndustries: IT Services and IT ConsultingWorking at TruAt Tru, we put people first We take pride in building a culture that stands out for its courage, entrepreneurial spirit, diversity, and passion for people. We are proud to offer competitive salaries along with a 100% employer paid benefits package with a remote work-from-home arrangement. We believe in creating an environment that is challenging, fun, and rewarding. We have regular team events to enhance our team spirit, including fun live gatherings that bring us together beyond work.Join us and be part of a team that makes a tangible impact in the digital world #J-18808-Ljbffr