Customer Service

1 month ago


Grande Prairie, Canada Avenir Energy Ltd. Full time
p>Avenir Energy Ltd. is the second largest and fastest-growing propane distribution company in Canada. We are a fast-moving, customer-facing, field-based business operating coast to coast, with a focus on excellence. Customer Experience & Branch Representative

At Avenir Energy, the Customer Experience & Branch Representative (CXR) plays a pivotal role in delivering exceptional service and ensuring the smooth operation of our local branches. You will be the voice of our company, handling customer inquiries and resolving issues across multiple channels—whether it's a phone call, email, social media interaction, or chat. As the go-to person for our customers, you will manage existing accounts, support daily branch operations, and help ensure that customer needs are met efficiently and professionally.

Beyond just solving problems, you will play an active role in driving growth by identifying sales opportunities, assisting with order fulfillment, and supporting our field teams. Your role will also involve coordinating with internal departments to ensure smooth delivery of services and maintaining accurate and organized customer account records.


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