Customer Service Representative

2 months ago


Grande Prairie, Alberta, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a highly skilled Service Excellence Associate to provide exceptional service to our customers. In this role, you will handle customer inquiries, provide information about products and services, and resolve customer complaints in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat.
  • Provide detailed information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This is an excellent opportunity for a motivated and customer-focused individual to join our team and provide exceptional service to our customers.




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