Customer Service Representative

5 days ago


Grande Prairie, Canada Railtown Animal Clinic Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Railtown Animal Clinic. As a key member of our support team, you will play a vital role in ensuring excellent customer service and maintaining the smooth operation of our clinic.

Job Summary

This permanent position offers a competitive salary range of $40,000 - $60,000 per year, depending on experience. The ideal candidate will have 1-2 years of customer-facing experience and be proficient in basic computer skills.

Responsibilities
  • Customer Service: Provide exceptional customer service to clients and the public, answering inquiries and resolving issues in a professional and courteous manner.
  • Administrative Tasks: Maintain accurate records and logs, process payments, and perform various administrative duties as required.
  • Communication: Respond to phone calls, messages, and emails in a timely and efficient manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of customer-facing experience.
  • Skills: Basic computer skills, attention to detail, ability to work independently, and multitasking.
Work Environment

The successful candidate will work in a fast-paced veterinary clinic environment with a combination of sitting, standing, and walking. A willingness to work under pressure and adapt to changing situations is essential.

What We Offer
  • A competitive salary range of $40,000 - $60,000 per year.
  • A supportive and dynamic work environment.
  • Ongoing training and development opportunities.
How to Apply

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].



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