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Community and Program Manager

2 months ago

Prince George, Canada Accoravillage Full time
PG Therapeutic Community - Program Manager

Prince George, BC, Canada Req #10863

Tuesday, August 20, 2024

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

NBCTC

The Northern BC Therapeutic Community (NBCTC) provides a safe and private community for 45 adult men who are at risk of or experiencing homelessness and are interested in community-based recovery from problematic substance use. The program is also open to those with criminal justice involvement. The NBCTC takes a holistic, participative and group-based approach to programming. Residents have access to wraparound supports including meals, life skills training, educational opportunities, recreational programs, cultural supports and connections to community services. The 166-acre location also allows for various agricultural opportunities. It is located at 34000 Blackwater Rd, Prince George, BC V2N 6H1.

ROLE PURPOSE

The Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.

REPORTING AND WORKING RELATIONSHIPS

  • Reports and is accountable to the Senior Manager of Programs or their designate
  • Participates as a member of Connective’s management team
  • Liaises with government and community agencies, volunteers, and members of the general public

HOURS

Full-time 40 hours a week Monday-Friday 8:30am -04:00pm - with some evenings and weekends required.

KEY ACCOUNTABILITIES

Administration

  • Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
  • Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective.
  • Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
  • Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
  • Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

Programs

  • Makes sure effective, inclusive support programs are designed and maintained
  • Supports the overall program strategic direction
  • Liaises with other Connective’s staff, especially regarding potential referrals
  • Facilitates person-centered planning opportunities for staff and service users
  • Develops related program opportunities, available to the individuals in the community
  • Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

Community

  • Maintains effective working relationships with related community services, government/stakeholders and agencies
  • Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities

  • Ensures that the physical facilities fulfill all fire, health and safety regulations
  • Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call

  • Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Other Duties

  • Coordination and Administration of other teams and programs
  • All Human Resource Functions – recruitment, training, development

EXPERIENCE AND SKILLS

  • A bachelor's degree and/or professional designation with a minimum of 5 years relevant or transferable work experience, is preferred. However, a combination of relevant training, work experience, and education may be considered.
  • Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
  • Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
  • Excellent verbal and written communication skill in English
  • Knowledge and experience in the areas of group process, individual counseling and crisis management
  • Extensive knowledge and experience in hiring, training and supervising staff
  • Ability to motivate and organize a staff team
  • Administrative experience and strong administrative skills

REQUIREMENTS

  • Ability to successfully complete a Criminal Records Check
  • Ability to successfully complete reference check
  • Ability to provide a record of work history
  • Proof of COVID-19 vaccination
  • Current Emergency First Aid Certificate
  • Class 5 driver’s license
  • Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client

*Transportation offerings for this Program are being under review

COMPENSATION
Annual Salary will start at $81 ,200 up to $99,200 yearly based on experience and qualifications. This role is also eligible for the organization's comprehensive benefits package.

WHAT WE OFFER?

  • Committed Living Wage Employer
  • 2022 Canadian Nonprofit Employer of Choice Aware from NEOC
  • 2023 High-Performance Culture Award from SupportingLines
  • Competitive benefits package, including health, wellness, and pension plan
  • Career and personal development, with the ability to grow in a diverse range of programs and departments
  • Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
  • Access to On-Demand Pay to withdraw earned wages before payday
  • Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

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