Customer Care Representative
3 weeks ago
Customer Care Representative Join to apply for the Customer Care Representative role at ZayZoon. Applications for this role will close on November 13th. About the Role ZayZoon is looking for a Customer Care Representative to be a central part of our product and service experience – a strategic strength in our business, critical to our mission. The Customer Care Representative answers customer questions, troubleshoots complex inquiries, and provides education on our products to ensure our customers are well cared for and well served. Internally, the Customer Care Representative acts as the “voice of the customer” and is routinely involved in surfacing patterns and escalating feedback used in new product ideation and experimentation. This role works directly with key members across multiple departments including finance, legal, and our product and development teams. Your Impact Provide support and guidance to ZayZoon customers via in‑app chat and email. Act as the initial point of contact, troubleshoot, and escalation of sensitive issues to the appropriate internal team. Work collaboratively with our growth and product teams to provide data, insights and surface questions that help inform our thinking about how to improve what we offer as well as developing new features, products, and support for our customers. Assist with process improvements within Customer Care. Participate in building and maintaining Customer Care documentation in the ZayZoon knowledge base. Assist in staying on top of current technology developments applicable to the team – share your ideas with us. Champion ZayZoon’s mission to provide responsible financial products. Success Criteria Is a computer savvy self‑starter, comfortable digging into new tools. Excels at providing clear, transparent and honest feedback of improvements to user interface and user experience. Has strong critical thinking skills to recognize patterns, identify issues, and the steps required to resolve them. Requirements 3‑5 years of customer service or support experience. Familiarity with Google Workspace, Slack, or similar tools. Exceptional verbal and written communication skills; you excel at providing clear instructions, and articulating feedback for improvements to the user interface and user experience. Benefits Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors – our jobs are fully remote, forever. Flexible Time Off: Whether it’s a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You‑do‑You” time‑off program caters to the diverse and evolving lifestyles of our team with a maximum of 6 weeks vacation. Instant Benefits: All full‑time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend. Plus: Inclusive parental leave top‑up, earned wage access, real‑time market data for salaries, a supportive culture for lifelong learners and more. Application Process Every application will be reviewed by our team – we’re committed to giving each application the attention it deserves because we know how important this step is for you. We want to make sure you’re always in the loop and will respond to every application. So go ahead and hit that apply button with confidence, knowing that we’re here for you every step of the way We can’t wait to hear from you. #J-18808-Ljbffr
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Customer Care Representative
6 days ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Right Time Group of Companies Full timeCustomer Care Representative – Right Time Group of Companies The Right Time Group of Companies continues to experience growth, and we are actively seeking candidates to join our ever‑expanding and dynamic customer contact centre. This presents an excellent opportunity to become a part of one of Canada’s most profitable and fastest‑growing residential...
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Customer Care Representative
3 weeks ago
Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeWho We AreAt ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned...
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Customer Care Representative
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeWho We Are At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned...
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Customer Care Representative
3 weeks ago
Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeWho we are: At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned...
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Customer Care Representative
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Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Liftow Limited. Full timeFounded in 1960, Liftow is North America's largest Toyota forklift dealership. As Toyota is the world's leading forklift brand, our mission at Liftow is to provide exceptional material handling equipment, products, training, and customer service to our clients. With a deep commitment to our core values, Liftow proudly operates full-service branches across...
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Customer Service Representative
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Bilingual Customer Care Representative
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Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Day & Ross Full timeJoin to apply for the Bilingual Customer Care Representative role at Day & Ross2 months ago Be among the first 25 applicantsJoin to apply for the Bilingual Customer Care Representative role at Day & RossJob DescriptionEnglish posting to follow**Vous appartenez à Day & Ross.Représentant du service à la clientèleTemps plein, 95% télé travail (postes...
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Customer Service Representative
2 weeks ago
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Customer Care Representative – AI Support
6 days ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mercor Full timeCustomer Care Representative – AI Support Company: Mercor Location: Remote Type: Independent Contractor Duration: 3–4 weeks Commitment: 30–40 hours/week Compensation: $60–$80/hour Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter...
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Customer Care Specialist
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mercor Full timeCustomer Care Specialist 2 days ago Be among the first 25 applicants This range is provided by Mercor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Mercor Base pay range $45.00/hr - $65.00/hr About The Job Mercor connects elite creative and technical talent with...
