Director of Rooms
3 weeks ago
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented, and wants to work in a fast-paced environment where each day is different and dynamic. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
- Paid holidays, vacation, and sick days, if eligible
- Career stability
- Gym Reimbursement Program, if eligible
- Opportunities for advancement
- Valuable on-the-job training
- Complete Benefit Plan, if eligible
- RRSP payroll deduction plan
- Deferred profit-sharing plan, if eligible
- You Matter Program (EAP)
- Mindset App Program
- Wellness Programs
- Discounts on Apple products, Dell computers, hotels, and more
Reservation Manager Agent Responsibilities:Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.Review reports that aid in effective placement of equipment, customer reservations, and contracts that support creating equipment availability and accuracy.
Minimum Qualifications:
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email
- Proficient in customer service, time management, and multitasking
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.
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