Facilitator/Trainer

2 weeks ago

Winnipeg, Canada The North West Company Full time
p>Are you passionate about enhancing a culture of continuous learning, and want to make a difference in an organization that is a leading multi-national retailer to underserved rural communities? p>

We are looking for an experienced and motivated individual to join our team as a Training Specialist. In your role as Training Specialist with The North West Company (TNWC), you will play a critical role as we enhance our people development programs across the organization.


NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. p>

Your Role:


Learner Experience

  • Facilitate training events (e.g. Manager-In-Training MIT, and Department-Manager-In-Training DMIT) for unique audiences organization-wide.
  • Deliver training using a variety of methods including in-person, virtual, eLearning, on-the-job / coaching, game-based learning, etc.
  • Support the learner/trainee experience including communications, attendance, tracking progress, assessments and overall success. This is both onsite or remote as required.
  • Collaborate and engage with other subject matter experts (internally and externally) to support training delivery and facilitation as needed.
  • Conduct learner/trainee follow-up meetings as required to support, assess, and evaluate knowledge and abilities.

Program Delivery and Evaluation

  • Collaborate with other learning partners to identify and implement any learning key performance indicators (KPIs).
  • Create and present on training program evaluations and summaries to identify opportunities for ongoing improvement.
  • Maintain training and learning materials to ensure information and processes are up to date and accurate.
  • Provide insight and recommendations to improve learner experience across all training programs.
  • Support and collaborate with full People Development team on the design and development of training programs.

Desired Skills & Experience:

  • Minimum 3 years of related experience delivering training programs.
  • Experience delivering training using a broad range of methods (in-person, virtual, blended, etc).
  • Certificate in Adult Education (or similar) an asset.
  • CPHR Designation / Human Resource Management (or similar) an asset.
  • Sensitive to local cultures within a national and international context.
  • Flexible, with the ability to quickly adapt to change.
  • Proficient in use of MS Office.
  • Ability to speak French is considered as an asset.

Location: The North West Company Training Centre - 657 Century Street, Winnipeg MB


Reports to: Manager, People Development (Learning Experience)


We create a collaborative and constructive culture by:

  • Being Enterprising • Committing to our Customer • Working with Passion • Leading and Developing Others • Demonstrating Respect and Inclusivity • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

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