Bilingual Helpdesk Specialist
2 weeks ago
Our Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)
They Will Be Responsible To
- Perform other related duties incidental to the work
- Logging and tracking requests for assistance.
- Monitor facets of the rolled out LIVESCAN System;
- Assist in training personnel providing backup coverage;
- Conduct periodic user satisfaction surveys and track user problem trends;
- Develop, implement, and/or participate in the preparation of procedure manuals and documentation for help desk use;
- A minimum of 5 years experience as a Help Desk Specialist
- A minimum of 1 years experience preparing and implementing help desk procedures.
- A minimum of 3 years experience maintaining liaison with network users and technical staff to communicate the status of problem resolution to network users. .
- A valid Reliability Security clearace
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Bilingual Helpdesk Specialist
1 month ago
Ottawa, Canada TRM technologies Inc. Full timeRole And ResponsibilitiesOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)They Will Be Responsible ToPerform other related duties incidental to the workLogging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System;Assist in training personnel providing backup coverage;Conduct periodic user...
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Bilingual Helpdesk Specialist
1 month ago
Ottawa, Canada TRM technologies Inc. Full timeRole And ResponsibilitiesOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)They Will Be Responsible ToPerform other related duties incidental to the workLogging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System;Assist in training personnel providing backup coverage;Conduct periodic user...
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Bilingual Helpdesk Specialist
1 month ago
Ottawa, Canada TRM technologies Inc. Full timeRole And ResponsibilitiesOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)They Will Be Responsible ToPerform other related duties incidental to the workLogging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System;Assist in training personnel providing backup coverage;Conduct periodic user...
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Bilingual Helpdesk Specialist
1 month ago
Ottawa, ON, Canada TRM technologies Inc. Full timeRole And Responsibilities Our Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2) They Will Be Responsible To Perform other related duties incidental to the work Logging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System; Assist in training personnel providing backup coverage; Conduct...
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Bilingual Helpdesk Support Specialist
7 days ago
Ottawa, Canada Compugen Inc Full time**Job Title** - Bilingual Helpdesk Support Specialist - Contract **Vacancy No** - VN5728 **Work Location** - Ottawa, ON **Job Details** - Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles) Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset . Job Description: Successf
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ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles) Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset. Job Description: Successful ca
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles) Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset. Job Description: Successful candidates will be providing various levels of IM/IT...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles) Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset . Job Description: Successful candidates will be providing various levels of IM/IT...
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Ottawa, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, ON, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Ottawa, ON, Canada Akkodis Full timeHelpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...
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Helpdesk Specialist
4 weeks ago
Ottawa, Canada Maplesoft Group Full timeMaplesoft Group is currently seeking a HELPDESK SPECIALIST (Level 2) for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities - Perform initial problem analysis and triage LIVESCAN problems to other appropriate staff when appropriate; - Develop,...
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Technical Lead, Helpdesk Operations
1 month ago
Ottawa, Canada National Research Council Canada Full timeHelp bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. We are looking for a Technical Lead, Helpdesk Operations to support Client Service Centre (CSC). The Technical Lead, Helpdesk Operations would be someone who shares our core values of Integrity,...
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Helpdesk Support Specialist
2 days ago
Ottawa, Canada Innovapost Full time**Who is Innovapost?**: Great question! We are the technology arm of the Canada Post Group of Companies. This includes Canada Post, Purolator, and SCI. By joining us you will be able to make a positive impact on how every Canadian delivers and receives their packages and mail. Next time you see your neighbor picking up their mail and receiving a package, you...
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Audio Visual Helpdesk Support Agent
3 weeks ago
Ottawa, Canada AVI-SPL Full timeDescription: **This role can be based out of Montreal, Quebec City, Ottawa or Toronto.** Job Summary - The AVI-SPL Global Helpdesk Technical Support Representative (TSR) is the initial contact point for AVI-SPL customers both internal and external. This position requires excellent Customer Service organizational time management and inter-personal...