Customer Service Associate

1 week ago


Toronto, Canada Savers | Value Village Full time

Join the Team We are looking for a Customer Service Associate at Savers | Value Village. About the Company As one of the largest for‑profit thrift operators in the United States, Canada, and Australia, we champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, while providing our partners with valuable funding for their community programs. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Role Overview At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors, and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. Responsibilities The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. Benefits Comprehensive onboarding and training from day one. In‑house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Comprehensive extended health care plans for full‑time Team Members. Company‑Paid Life and AD&D Insurance. A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Location & Accessibility 1525 Victoria Park Ave Toronto, ON M1L 2T3 Value Village is committed to fair and accessible employment practices. We will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available upon request and through consultation with them, throughout the process. We will review our current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards. #J-18808-Ljbffr



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