Customer Service Associate

2 weeks ago

Toronto, Canada Savers | Value Village Full time

Join to apply for the Customer Service Associate role at Savers | Value Village Position at Value Village Job Overview As one of the largest for‑profit thrift operators in the United States, Canada and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items donated by the community, redirecting billions of pounds of used items away from landfills to our store racks and shelves for reuse, while providing our partners with valuable funding for their community‑based programs and services. We are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and the more than 22,000 team members that make it possible. Learn more about the Savers® family, our impact and the #ThriftProud movement at savers.com. Summary & Positions Our Customer Service Associates create an awesome experience for Customers, Donors and other Team Members. We are hiring for Full‑Time and Part‑Time Customer Service Associates. What you can expect The opportunity to celebrate uniqueness. Our team is made up of people from many different backgrounds, experiences, and perspectives, all contributing something special. To work in a purpose‑driven company with a business model that people love for its impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of continued growth and development for our team members. What you get Comprehensive onboarding and training from day one. In‑house expertise Savers University develops and delivers robust training to every team member across our organization—from new hires to senior executives. We develop around 90% of our training internally and partner with renowned providers to supplement our offerings. Comprehensive extended health care plans for full‑time team members. Company‑Paid Life and AD&D Insurance. A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. 481 Bloor Street W, Toronto, ON M5S 1X9 Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards. #J-18808-Ljbffr

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