Senior On-Site Service Specialist, Hospitality

Senior On-Site Service Specialist, Hospitality The Senior On‑Site Svcs Spec – Hospitality is responsible for providing a consistently high‑quality food and beverage set‑up and service to clients, ensuring smooth delivery of conference and function services. This includes setting up and breaking down conference rooms according to event orders, maintaining cleanliness standards for kitchens, equipment and meeting rooms, and assembling and arranging conference equipment per event requirements. The role also covers office maintenance tasks such as trash removal, cleaning, and restocking supplies, and may involve general clerical work such as reception, copying, shipping, receiving, and mail handling. Responsibilities Become knowledgeable with the Firm’s required Best Practices in Food Service Procedures. Prepare meeting rooms for food and beverage service, deliver, set‑up and retrieve orders, and perform clean‑up and reset of meeting rooms when the meeting is finished according to the schedule in the in‑house reservation system and organized by the supervisor. Ensure that all tabletop items, including but not limited to linens, plates, cutlery and glassware, are clean and presentable, properly set tables and related furniture for special events as instructed by the supervisor. Maintain a safe and orderly work area and perform all job duties in a safe manner, following all Firm safety policies and procedures. Maintain inventory supplies, ensuring the kitchen, conference centre and coffee rooms are well stocked, and assist in receiving and storing deliveries. Provide exceptional client service for all events, including prompt delivery of food, beverage and catering needs, familiarity with boardroom technology and supporting the conference floor set‑up and take‑down. Ensure tidiness and cleanliness of café and other kitchen areas. May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. Other duties as assigned by Coordinator – Hospitality and/or manager. Qualifications High School Diploma or GED. Minimum of 2 years experience in a food services, restaurant, hospitality or catering role. Certification required to serve alcohol (e.g., Smart Serve in Ontario). Skills Working knowledge of accepted food service industry standards with regard to food sanitation, food handling and preparation, food and beverage set‑up and service. Strong verbal and written communication skills, with the ability to exercise discretion and good judgement. Excellent coordination, organizational and interpersonal skills. Excellent multi‑tasking skills and adaptability to change. Service oriented. Ability to work as a team or independently. Ability to regularly lift and push objects up to 30 lbs. Basic computer skills with Microsoft Applications. About Us Come create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive our high‑performance culture of excellence into tomorrow. Invest In Yourself Medical, dental, life, and disability insurance coverage that fits your needs. Financial security through Ricoh Canada’s Retirement plan with company matching contributions. Education support through team‑member tuition assistance programs. Paid vacation time and paid holidays annually. Many other benefits to enhance your health, wellness and ongoing personal and professional development. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology #J-18808-Ljbffr