Senior Revenue Operations Analyst

About 1Password 1Password is growing faster than ever. We’ve surpassed $400M in ARR and are earning a spot on the Forbes Cloud 100 for four consecutive years, working with flagship partners like Oracle, Red Bull Racing, and the Utah Mammoth. At 1Password, we build the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security, ensuring every identity is authentic, every application sign‑in is secure, and every device is trusted. We pioneered the market‑leading enterprise password manager and Extended Access Management, a new cybersecurity category crafted for people and AI agents working today. As one of the most beloved brands in cybersecurity, we adopt a human‑centric approach in everything—from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We’re seeking a Senior Revenue Operations Analyst, Process & Optimization, to streamline and scale operations across the full customer lifecycle—from mid‑funnel engagement through deal closure to post‑sale adoption and expansion. Responsibilities In this role, you’ll partner closely with Account Executives, Renewal Specialists, Customer Success, Account Management, Implementation, and Solutions Engineering to align processes and systems that enable seamless transitions from sales to customer success. You’ll also collaborate with GTM leadership to identify process gaps, strengthen forecasting accuracy, and implement scalable, data‑driven solutions that accelerate pipeline conversion and revenue growth. Additionally, you’ll operationalize and support our Sales Acceleration Specialist team, defining engagement models, refining workflows, and improving reporting to drive team effectiveness. Optimize post‑SQL sales processes by designing, documenting, and improving workflows from Sales Qualified Lead through close, renewal, and expansion to ensure consistency, scalability, and data accuracy. Support and operationalize the Sales Acceleration Overlay Team by developing and maintaining workflows, engagement models, and reporting structures that enhance collaboration and deal velocity. Partner closely with Customer Success, Renewal Specialists, Solutions Engineering, and Implementation teams to identify friction points and align on improvements across the lifecycle. Strengthen alignment between pre‑sales and post‑sales teams to ensure smooth transitions from opportunity creation through onboarding, renewal, and expansion. Lead operational projects end‑to‑end, including requirements gathering, stakeholder alignment, implementation, enablement, and post‑launch measurement. Translate business needs into structured workflows and partner with RevOps Insights and Systems teams to implement scalable process and system solutions within the GTM tech stack. Collaborate with RevOps Insights to define reporting requirements and improve visibility into pipeline health, conversion rates, renewal performance, and expansion trends. Champion data integrity across CRM and RevOps tools, driving adoption of best practices and supporting system enhancements that improve accuracy and performance. Continuously assess workflows for scalability, automation opportunities, and cross‑functional alignment, recommending and implementing improvements that reduce manual effort and improve clarity. Qualifications We’re looking for someone with: 4+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within a B2B SaaS environment, with a track record of optimizing sales processes and improving pipeline efficiency, forecasting, and data integrity. Strong technical proficiency with CRM and RevOps technologies such as Salesforce, CPQ, Gong, and analytics tools including Looker, Tableau, Power BI, and Excel/Sheets. Demonstrated ability to collaborate effectively with Sales, Customer Success, Solutions Engineering, and Implementation teams to improve lifecycle alignment and deliver measurable improvements. Strong operational and analytical mindset with the ability to diagnose inefficiencies, drive automation, and apply data to inform strategic decisions. Excellent communication and project‑management skills, with the ability to manage multiple priorities, engage cross‑functional stakeholders, and drive initiatives forward with clarity. Compensation and Benefits USA‑based roles: Base salary $92,000–$124,000 USD. Canada‑based roles: Base salary $87,000–$117,000 CAD. All roles include immediate participation in 1Password’s benefits program (health, dental, 401k and more), generous paid time off, equity grants, and incentive programs. Maternity and parental leave top‑up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer‑to‑peer recognition through Bonusly Remote‑first work environment Equal Opportunity Employer 1Password is proud to be an equal‑opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email nextbit@agilebits.com and we’ll work to meet your needs. Pre‑screening may include a background check encompassing employment verification, reference checks, education confirmation, criminal background, public social media, credit history, or other information as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. To opt out of AI/ML assessment, please complete the available form. For additional information, see our Candidate Privacy Notice. #J-18808-Ljbffr