Director, Finance
2 months ago
In this role you will:
- Lead planning, implementation, and measurement associated with the digital governance framework, as defined by Digital Customer Guidelines.
- Identify functional owners and partner with them to ensure guidelines & standards have supporting tools, practices and training created to support teams.
- Leverage latest ways of working to develop strategies and tactics for realizing digital customer leadership goals inside the organization.
- Govern the ongoing evolution of digital customer guidelines & standards in the organization.
- Stay connected to emerging trends and best practices related to digital product management.
The ideal candidate is:
- A persuasive communicator adept at engaging executives.
- Passionate about emerging digital customer enablement technologies and their impact on user experiences.
- Experienced with Executive-facing communication and presentation.
- Skilled with Stakeholder management and communication.
- Well versed in definition of outcomes, communicating progress, and facilitating planning meetings.
- Knowledgeable in agile ways of working and Human Centered Design (HCD) concepts.
Job Requirements:
- 5+ years of digital product management experience with a comprehensive understanding of digital engagement.
- Extensive knowledge on digital practices and governance.
- Product Management certification is desirable.
- MBA or equivalent degree preferred.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. p>
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
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