Planning Services Manager

2 weeks ago


City of Langley, Canada The Universal Group Full time
p>Are you an organized individual who is interested in supporting the Traffic Management Plan team and continue to support making our roads a safer place? strong>

The Universal Group, recognized as one of Canada’s best-managed companies in 2023, has an exciting opportunity for a Planning Services Manager to join our Traffic Planning team As a Planning Services Manager, you play an essential role in providing strategic guidance and direction to ensure the fulfillment of client requirements, consistent delivery of exceptional customer service, and mentorship to the planning services team. This role involves overseeing team operations, fostering strong relationships with contractors and clients, managing projects effectively, and maintaining compliance with policies and procedures.

What you will be responsible for:

Team Management and LeadershipEnsure all team members have the support & resources to meet daily output requirements.Ensure the planning department is compliant & a leader in the industry; following policies & procedures, and staying up to date with changes/trends in the industry.Relationship BuildingBuild and maintain contractor relationships, communicate with clients to assess their needs, and resolve contractor issues promptly.Project Management and CoordinationProvide daily guidance & motivation to the designer team to ensure deadlines are met.Manage the estimation process, working closely with the sales team to ensure accurate & competitive submissions.Administrative and CommunicationOversee department operations within company software, such as: Hubspot, Monday.li>

What you get from us:

Extended Medical, Vision, and Dental benefits after the probationary period.An amazing culture where you will feel supported and recognized for your work.

What we need from you:

Traffic control, Security Industry or Construction background preferred.Five years of previous management experience.Proficient in Microsoft Office/ Google Office Suite.Business Insight- Applying knowledge of business and the marketplace to advance the organization’s goals.Collaborate- Building partnerships and working collaboratively with others to meet shared objectives.Drives Vision and purpose- Painting a compelling picture of the vision and strategy that motivates others to action.
  • In office atmosphere and environment.
  • Monday to Friday from 8:30 am to 5:00 pm or as determined based on the needs of the department and requirements for successful business operations.
  • Required to work occasional off-site special events, including evenings and weekends as well as facilitating TMP requests or meetings with contractors – sometimes PPE gear may be required.

    The safety of our team members and the public drives us daily.

    The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

    Our Commitment to Diversity

    The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

    We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.



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