People Experience Manager

Job DescriptionMANAGER, PEOPLE EXPERIENCE Horseshoe BayOverviewThe OpportunityAre you a pro-active, progressive Human Resource professional who takes great pride in coaching and fostering excellence in employee engagement? We presently have an opening for an excellent leader to join our People Experience team.Reporting to the Director, People Experience, you are responsible for planning, developing and managing the provision of People Experience services. You provide hands on expertise in the areas of employee and union relations, performance and attendance management, employee development and collective agreement interpretation.ResponsibilitiesParticipating in the development of Employee Relations/Industrial Relations strategies, objectives and practicesDeveloping excellent relationships with the client group managers to ensure effective and collaborative practices guiding all employee mattersProviding advice and guidance to Managers/Supervisors in the interpretation and administration of the Collective Agreement, policies and practicesSupporting the grievance process and reaching appropriate grievance resolution with the UnionManaging pro-active attendance support programProviding guidance and direction to Managers and Supervisors in administering appropriate remedial actionConducting fact finding interviews and preparing appropriate letters of disciplineFostering and maintaining professional working relationships with managers, supervisors and union representativesWorking collaboratively with the Recruitment Centre of Excellence to support recruitment requirements within the client groupProviding support, as needed, to the Work Abilities and Return to Work Advisors in coordinating employee benefit programs including STIIP, LTD, WCB and “return to work” programs and supporting accommodationsAssisting with the preparation and maintenance of job descriptionsParticipating in coordinating the separation of employees and application of appropriate severance arrangementsWhat you bring to the team?AdministrationEnsures the key departmental stakeholders are informed of issues and requisite policy matters on a timely basis and keeps other departments/functions informed as requiredEnsures all correspondence is completed on time and in a thorough and comprehensive manner in order to foster positive client perceptionsAttending meetings in a fully prepared manner and actively participates in discussionsActively facilitates effective peer and employee working relations and interactionsQualificationsPossess a University or College Degree in a related field or equivalent3-4 years of human resources and labour relations experience within a complex organization and at least 2 years at a managerial level or an equivalent combination of education and experienceSkills and CompetenciesExcellent inter-personal and communication skills, are driven to successfully mentor and manage a large group of employees, while enforcing a culture of safety, quality and customer service at all timesStrong time management skills and a passion to find creative solutions to problems that will promote teamwork, and success within your department and the organizationDemonstrated high level of integrity and confidentiality coupled with an active passion to learn, educate and promote growth and innovationJoin usIf this sound like your next great career move, please submit your cover letter and resume by November 12, 2025.Additional informationThis is a regular, full-time position with a salary range of $98,500 to $123,100 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance, related to this role.We connect communities and customers to people and places important in their livesAt BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.We appreciate the interest of all applicants; however only those selected for an interview will be contacted. #J-18808-Ljbffr