Academic and Operations Officer

4 weeks ago


Quebec, Canada ROME GROUP Full time
Director of Operations

Who We Are:

  • Eye Thrive is a locally recognized 501c3 nonprofit that empowers children to pursue their full potential by delivering essential eyecare across the St. li>
  • Each school year Eye Thrive provides 14,000+ vision screenings, 5,000+ comprehensive eye exams, 7,000+ prescription glasses, 2,000+ replacement glasses, and 200+ follow-up care referrals, all completely free of charge.
  • Eye Thrive is positioned to double our capacity with a second Mobile Vision Clinic in 2025 allowing us to double our impact on the lives of kids in St. li>

Job Overview:

  • The Director of Operations is a key member of the leadership team responsible for overseeing all aspects of Eye Thrive operations to ensure seamless delivery of high-quality programming. Reporting directly to the CEO, this role requires strong management skills to lead and supervise the operations team, drive staff development, and implement efficient processes that align with the organization’s mission and goals.
  • This position balances strategic leadership with accountability for day-to-day operations, ensuring the organization achieves its objectives and strengthens its reputation as a trusted provider of vision services to underserved children in St. The Director of Operations must effectively manage competing priorities, maintain attention to detail, and ensure operational excellence through clear processes and impactful decision-making.

Job Type:

  • Permanent; Full Time; Monday-Friday 8 AM-4:30 PM.
  • Participation in morning/evening meetings and special events will be required as needed.
  • Reports to Chief Executive Officer.

    Management:

    • Leads multiple high-performing teams with comprehensive onboarding, high-quality trainings, effective mentorships and coaching, and objective performance evaluations.
    • Maintains compliance with healthcare regulations, ensuring programs adhere to ethical and professional standards.

    Leadership:

    • Anticipates needs and plans accordingly to address both immediate and long-term organizational priorities.
    • Leads, supports, and identifies professional development opportunities for operations team, fostering growth, enhancing skills, and building cohesive, high-performing teams.
    • Partners with the Chief Executive Officer to implement and manage strategic plan as it applies to operations.

    Partnerships and Collaboration:

    • Represents Eye Thrive as the primary contact for school and community partners.
    • Participates in community meetings and collaborates with external stakeholders.

    Planning and Implementation:

    • Sets and maintains a tone for the operations team that prioritizes our kids and establishes a standard of empathy and understanding.

    Evaluation and Reporting:

    • Oversees program design and evaluation, ensuring they are effective, evidence-based, and mission-aligned to meet the needs of underserved children in the St. li>
    • Regularly monitors progress toward program goals by analyzing data, evaluating outcomes, and implementing adjustments to improve effectiveness and efficiency.

    Qualifications and Skills:

    • Bachelor’s degree required, advanced degree in business management, operations management, nonprofit management, public health, or related field is preferred.
    • Minimum of 5 years’ experience in operations management and employee supervision.


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