Directeur Hub International F/H

5 days ago


Vancouver, Canada T-Net British Columbia Full time
h3>Director of Product Design, Manage & Expansion Markets

We are currently seeking a Director of Product Design, Manage & Expansion Markets to join our Product Design team. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum once per week on one of our Anchor Days.

Clio is committed to delivering world-class solutions that enable legal professionals to streamline their workflows, enhance collaboration, and provide exceptional client experiences. p>

We're looking for a talented experience design director who has a proven track record of taming the complexity of complicated ecosystems and delivering elegant design strategies and experiences that delight customers and maximize business growth. The ideal candidate is well-versed in crafting 3-5 year experience design strategies that establish a north-star, which can be used as a guidepost to influence roadmaps and designs, so we might capitalize on near term impact while incrementally delivering toward our longer-term objectives. They should care deeply about building and growing designers at all levels to deliver their highest quality work in a fast-paced, rapid growth environment.

What you'll work on:
  • Lead multi-year, high impact, experience design strategies across a complex portfolio of products and personas.
  • Create north-star artifacts that inspire and provoke customer-focused roadmaps and designs and align short-term work to longer-term impact.
  • Lead a team of designers focused on improving the end to end experience of our core product offering, Clio Manage.
  • Lead the evolution of Clio Manage so that the experience can easily scale as Clio expands into new international markets.
  • Lead the evolution of Clio Manage so that it can be easily customized as we scale to support new practice areas (e.g., personal injury, family law, legal aid, etc.)
  • Lead the evolution of Manage so that the experience can scale to support the needs of our growing customer base with a specific focus on moving up-market and supporting larger firm sizes and more complex multi-user workflows.
  • Work with peers across the product design team to align and deliver a cohesive platform experience focused on delivering a comprehensive, delightful and integrated experience across the entire Clio ecosystem.
  • Drive clarity and alignment across design efforts, across initiative and product boundaries.
  • Contribute to frameworks for assessing and scaling design quality.
  • Contribute to process and operations to mature and scale design.


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