Account Representative Customer Service
2 months ago
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.
We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.
ABOUT THE OPPORTUNITY:
We are looking for a driven individual who thrives on accuracy and is passionate about delivering outstanding service to join us in the role of Accounts Receivable Representative. Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Representative is responsible for ensuring all payments received are accurately and promptly reconciled and processed to the appropriate customer accounts. Other responsibilities of the Accounts Receivable Representative include:
- Monitor customer accounts to ensure compliance with the Company’s Credit policies.
- Download payment and/or transaction reports from various billing systems for various customer segments.
- Prepare and issue invoices to customers as needed.
- Process internal integration files from business partners.
- Process and track fleet card activity and liaison with fuel partners for purchases.
- Post customer payments within ERP system and investigate any unallocated balances.
- Respond to customer enquiries relating to the status of their accounts, payments and information.
ABOUT YOU:
The ideal candidate will have:
- Minimum three (3) years of accounts receivable experience
- Post-secondary degree or diploma in Accounting or related discipline is an asset
- Proficient knowledge of Microsoft Office Suite, including Excel and Word
- Demonstrated ability to work with large volumes of data: strong attention to detail
- Positive attitude and customer service focus
- Strong organizational, prioritization and time management skills; committed to deadlines
- Excellent analytical and problem-solving skills
- Strong communication skills, both verbal and written
- Excellent interpersonal skills
- Ability to work independently and in a team environment
WHAT WE OFFER:
We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
- Competitive Compensation
- 3 weeks paid vacation
- Employer Health & Dental Benefits
- Group RRSP
- Employee Assistance Program (EAP)
- Healthcare & Lifestyle Spending Account
Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.
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