Assistant de Vice-Président

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Locations: Waterloo, Ontario

Time Type: Full time

Posted on: Posted Yesterday

Job Requisition ID: JR00103414

You are as unique as your background, experience, and point of view. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

Job Description:

Sun Life is executing a large-scale organizational transformation towards digital leadership which focuses on putting clients at the centre of everything we do, being digital at heart, and working faster together. As part of this transformation, this critical role will scale agile delivery and mature Sun Life Canada teams to operate like a digital company.

Reporting to the Vice President, Client Journeys and Agile Excellence Domain, the AVP, Agile Excellence Domain will transform how we work and lead our Agile chapters (practices) of ~180 people (permanent employees and contractors) including Chapter Directors, Scrum Masters, Agile Coaches, Agile Delivery Leads, Service Delivery Managers, and Project Managers.

• Establish a clear vision for the Agile Excellence Domain towards agile maturity in alignment with SAFe practices.
• Continuously improve Agile processes and practices to enhance responsiveness and adaptability.
• Work hand in hand with other domain leaders to align agile practices and ensure consistency in how chapters are structured to successfully support SL Canada’s digital strategy.
• Provide hands-on direction to our Agile Coach and Delivery Lead practices so that each business unit sees value in their digital maturity.
• Develop Scrum Master and project delivery leaders that drive business outcomes with speed and quality.
• Oversee resource management, planning, budgeting, and talent acquisition across all roles in the Agile Excellence Domain.
• Work closely with journey/platform execution groups to understand their needs and enable successful delivery for Sun Life Canada.
• Develop and execute a talent strategy that enables career progression, mobility, and professional development for all employees in the Agile Excellence Domain. li>
• Partner with Sun Life’s Value Realization Office to support Sun Life Canada’s digital transformation roadmap. Participate in planning and mobilization activities as business units go through their respective transformation activities.
• Enable teams to be successful by providing necessary tools, coaching, change management, and other support services.

  Innovation and Transformation:

  • Drive a culture of digital leadership, serving as a change agent and leading innovation and continuous improvement within the Agile Excellence Domain
  • Identify and champion new technologies, methodologies, and approaches that can enhance the organization's digital capabilities
  • Collaborate with cross-functional teams to ideate, prototype, and pilot innovative digital solutions

  Digital Leadership:

  • Actively participate in Sun Life Canada’s digital transformation journey and evolution of Digital Leadership across Canada.
  • Drive strategic alignment and shared goals through leadership and influencing across Canada Technology and the Client Experience, Business Enablement, Engineering, Quality Assurance, and Data domains. li>
  • Understand and monitor the external client, competitor, and technology landscape, identifying trends, best practices, and opportunities for innovation
  • Analyze competitor offerings, user experiences, and market positioning to inform Sun Life’s digital strategy
  • Partner with the Value Realization Office to mature our digital practices and agile ways of working, creating integrated multi-year transformation roadmaps.
  • Work closely with Sun Life Canada business unit leaders to understand their resource needs and address skill gaps through strategic workforce plans.
  • Lead and facilitate technology budgets, forecasts, and strategic planning activities across the Agile Excellence Domain. li>

  Digital Maturity:

  • Establish a clear vision for the Agile Excellence Domain that drives agile maturity across each role. li>
  • Promote and embed agile methodologies and practices through leading chapters (practices) for Scrum Masters, Agile Coaches, Agile Delivery Leads, Service Delivery Managers, and Project Managers
  • Identify key gaps in our digital skills in partnership with the Value Realization Office. Develop roadmaps that our agile coaches and squads can execute to mature their practices and skills.
  • Ensure the technology teams are equipped with the necessary Agile skills, best practices, and tools to mature our organization and to deliver value quickly and iteratively through training and other tools.

  High Performing and Inclusive Team Leadership:

  • Provide day-to-day coaching, direction, and leadership to journey/platforms and hubs/squads to create high-performing, engaged, and inclusive teams. li>
  • Oversee resource management, planning, budgeting, and talent acquisition across the Agile Excellence Domain roles, including scrum masters, service delivery managers, project managers, agile delivery leads, and agile coaches.
  • Attract strong, diverse, and global talent with appropriate digital, data, and technology skills. li>
  • Enable career progression and mobility, and professional development for Agile Excellence Domain roles. li>
  • Remove barriers and impediments to team success
  • Foster a culture of innovation, collaboration, agility, and continuous learning to drive the successful delivery of digital solutions for clients.
  • Facilitate collaboration and communication between the team members and cross-functional teams
  • Empower and enable the team to make informed decisions and drive the successful delivery of digital products
  • Identify future skill needs and develop talent pipelines
  • Provide timely and meaningful performance and development feedback to the team

  Data & Measures:

  • Develop and maintain a comprehensive data and analytics strategy to support informed decision-making and drive continuous improvement
  • Leverage data and analytics to provide insights that inform technology strategy and decision-making
  • Create scorecards and support reporting demands as appropriate, to showcase key accomplishments and learnings. li>
  • Utilize data-driven approaches to measure the impact and effectiveness of technology automation and continuous improvement initiatives

  Competencies:

  Experience leading teams through transformation and in a digital environment.

• Strong interpersonal, communication, and relationship-building skills with the ability to convey strategies and key messages.

Experience:

• 10+ years of senior business/IT leadership experience, preferably in financial services.
• Proven experience leading digital transformations and improving an organization’s digital maturity.
• Possesses deep understanding of SAFe, Agile, Scrum, Portfolio Management, and Project Management best practices to foster the creation and growth of standards for Sun Life Canada.
• PMP designation and/or SAFe certification would be considered an asset.
  • Great Place to Work Certified for Most Trusted Executive Team in Canada – 2024 and 2023
  • Great Place to Work Certified for Best Workplaces in Canada – 2024 and 2022
  • Great Place to Work Certified for Best Workplaces for Women in Canada - 2024
  • Great Place to Work Certified for Best Workplaces in Ontario - 2023
  • Great Place to Work Certified in Canada in Financial Services and Insurance – 2023
  • Great Place to Work list for Best Workplaces for #HybridWork – 2022
  • Great Place to Work list for Best Workplaces for Professional Development in Canada – 2022
  • Named “Best Places to Work” by Glassdoor – 2021 and 2023
  • Flexible hybrid work model.
  • Pension, stock, and savings programs to help build and enhance your future financial security
  • Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
  • A friendly, collaborative, and inclusive culture
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
  • Competitive salary and bonus structure influenced by market range data
  • The opportunity to move along a variety of career paths with amazing networking potential

  The Base Pay range is for the primary location for which the job is posted. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. p>

  Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate, and all of us as colleagues. p>

  Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.p>

  At Sun Life, we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.