Senior Business Operations Manager

3 months ago

Innisfil, Canada Joe Johnson Equipment Innisfil Full time
p>Senior Director of Operations

WORK ENVIRONMENT: Office

TYPE: Full-time

The Senior Director of Operations will develop, implement, and analyze operational strategies that streamline processes and support the achievement of organizational goals. This will include managing budgets, optimizing resource allocation, coordinating with various levels of management, and assessing performance metrics to drive continuous improvement. The Senior Director of Operations will play a key role in strategic planning and decision making to drive growth and profitability across our Parts & Service division. li>Strategic mindset with strong financial and business acumen

Demonstrates sound judgment and can develop and implement effective project and business plans Strong time management skills and the ability to effectively manage resources Ability to travel through Canada and the US as required for business purposes Completion of a degree in Business Administration or related discipline, or a combination of education, training and equivalent experience Valid driver’s license with a clean driver’s abstract Valid passport or ability to obtain one 10+ years’ experience in an operational management role within the field of a Heavy, Industrial or Agricultural equipment dealership Proven success in leading and managing multiple branches/teams in meeting or exceeding financial and non-financial objectives Strong mechanical aptitude with knowledge of parts and equipment repair processes Responsibility for managing P&Ls over multiple locations with a demonstrated ability to achieve financial results Advanced experience with MS Office and dealer management software Experience building and maintaining strong relationships with employees, peers, suppliers and customers Collaborate with direct reports and manager in the development of annual operating plans (AOP) consisting of solid business strategies focused on the needs of each department, location, and region Collaborate with Regional Directors to identify, develop and execute on companywide strategies that ensure a consistent process across the organization, while recognizing and adapting to local market conditions Partner with Regional Directors and business analysts to continuously assess branch KPIs and develop plans to improve and drive for forecasted results Assess the performance and challenges of the operational teams and provide analysis and recommendations to the Executive team on required adjustments, improvements and investments in order to achieve budget and company objectives Participate in the monthly and quarterly reporting requirements of the operational teams ensuring timely and accurate data Drive and support the implementation of best-practice initiatives to maximize efficiency, consistency, and productivity across the operational teams Partner with the Regional Directors and key stakeholders from each department to manage process issues, develop teams to align with company objectives and meet the needs of the market Understand the market and assess short- and long-term business development opportunities Work with Regional Directors to identify and oversee facility improvement/capital purchase requests and provide recommendations to Executive team regarding cost analysis, lease renewals, renovations, and relocations Lead or participate in various company projects or initiatives within the Parts and Service divisions that support profitable growth Partner with business leaders to increase the effectiveness and efficiency of corporate programs and processes Understand and ensure adherence across the company to Corporate compliance and SOPs Manage operational support teams and implement effective processes and programs to optimize resources for both employees and customers Provide coaching and guidance to direct reports and provide regular feedback on performance, both informally and through the company’s annual performance review process Assume various operational leadership roles as required to fill in short-term gaps or assignments Work in compliance with the appropriate safety legislation/regulations/safety policies Senior Management Position Robust Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage Educational Scholarship Program Employee & Family Assistance Program (EAP) Employer Matching Retirement Savings Plan

As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a proud subsidiary of Federal Signal Corporation.

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