Manager, Engagement

5 days ago

Toronto, Ontario, Canada Ontario Health Full time

time left to apply End Date: April 1, 2025 (9 days left to apply)

job requisition id R108659

To obtain a French translation of the following job posting, please email careers@ontariohealth.ca . Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

  • Fully paid medical, dental and vision coverage from your first day
  • a health care spending or wellness spending account
  • three personal days and two float days annually
  • three weeks' vacation to start (for individual contributors), increasing to four weeks after two years
  • a collaborative values-based team culture

Want to make a difference in your career? Consider this opportunity.

Here is what you will be doing:

Reporting to the Director, External Communications and Engagement, the Manager, Engagement is an experienced champion for high quality stakeholder engagement. The role works across Ontario Health supporting stakeholder engagement and patient and family engagement. The manager is collaborative, overseeing a team responsible for providing strategic guidance, and support, advancing Ontario Health's engagement program.

Here is what you will need to be successful:

  • Manage stakeholder, patient and family engagement, in fulfilment of section 44 of the Connecting Care Act.
  • Consult with Ontario Health's executive leadership on their engagement efforts to complement and inform the CEO's partner engagement strategy and measure the impact of relationship management.
  • Monitor and report on engagement performance measures across the organization, using results to inform Ontario Health's engagement strategy.
  • Provide secretariat support to the CEO's Patient Family Advisory Council and Health System Advisory Council, and all formal CEO engagements.
  • Provide guidance to provincial programs and regions to develop stakeholder, patient and family engagement plans.
  • Develop and share best practices and quality engagement frameworks to support Ontario Health staff.
  • Chair Ontario Health's Patient Family Engagement Committee, promoting best practice, collaboration and cross-learning among committee members.
  • Advance Ontario Health's equity goals through innovative engagement strategies and approaches.
  • Manage team of engagement professionals who support effective and meaningful engagement by portfolios and regions, including policies, processes, guidance and training documents.
  • Grow relationships with colleagues and senior leaders, and externally with key partners and stakeholders.
  • Champion collaboration, teamwork and a customer-focused approach to service delivery.

Education and Experience

  • A minimum of seven (7) years' progressive and relevant experience ideally within the health sector (or similarly complex service delivery environment) including expertise in engagement with a wide variety of diverse stakeholders.
  • Undergraduate degree required. Master's level degree is preferred; ideally in Health Administration, Health Policy, Social Sciences or a related field is preferred.
  • Proven expertise in developing and implementing meaningful and impactful engagement strategies for a wide range of stakeholders, including partners, patients and families.
  • People leadership experience combined with strong judgement, results orientation, strategic thinking and collaboration skills.
  • Direct experience working with and advising senior leaders.

Knowledge and Skills

  • Subject matter expertise in engagement frameworks, methodologies, best practices and implementation approaches
  • Skilled at influencing and partnering with others
  • Experience and understanding of government, legislative processes and advocacy
  • Ability to produce high quality written materials (including briefs, reports and presentations)
  • Strong interpersonal and relationship management skills, including sound judgment, and diplomacy
  • Effective communicator with the ability to support and advise leaders
  • Highly organized and able to develop and manage effective workplans and projects
  • Flexible and resourceful with a high degree of professionalism and ability to manage competing priorities
  • With coaching and performance evaluation, ability to foster high-quality team results and outcomes
  • Self-directed, with enthusiasm, initiative and demonstrated ability to work independently to deadlines

Location:

Toronto, Ontario (currently hybrid; subject to change)

Employment Type:

Temporary + (Fixed Term) Full time

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.

Get in Touch

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

About Us

Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families, and health care providers.

#J-18808-Ljbffr

  • Manager, Engagement

    1 week ago

    Toronto, Ontario, Canada Ontario Health Full time

    Pour obtenir une traduction en français de l'offre d'emploi suivante, veuillez envoyer un courriel à careers@ontariohealth.ca. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.To obtain a French translation of the following job posting, please email...

  • Manager, Engagement

    1 week ago

    Toronto, Ontario, Canada Ontario Health Full time

    Pour obtenir une traduction en français de l'offre d'emploi suivante, veuillez envoyer un courriel à . Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours. To obtain a French translation of the following job posting, please email . Requests will be addressed...

  • Engagement Manager

    1 week ago

    Toronto, Ontario, Canada Trindent Full time

    The TeamTrindent Consulting is a global management consulting firm that solves complex business problems and achieves operational efficiency for the Energy, Healthcare, and Financial Services industries. The firm's unique approach yields between 500 – 1500% ROI within the first year. Established in 2008, Trindent Consulting has quickly garnered a...

  • Engagement Manager

    3 days ago

    Toronto, Ontario, Canada Shakudo Full time

    About the Job & ShakudoAt Shakudo, we are building the world's first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo's end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs.We are in...

  • Patient Engagement Manager

    4 days ago

    Toronto, Ontario, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is to be a leader in health and wellness for all.We are seeking an experienced champion for high-quality stakeholder engagement. The role works across Ontario Health, supporting stakeholder engagement...

  • Engagement Manager

    4 hours ago

    Toronto, Ontario, Canada Ocado Technology Group Full time

    Ocado Intelligent Automation (OIA) is a technology-led, global software and robotics business providing global customers with Ocado's world-leading MHE and our unique operational knowledge.We are seeking a dedicated and experienced bilingual Engagement Manager to join our team. This role focuses on relationship management and ensuring customer success while...

  • Brand Engagement Manager

    3 days ago

    Toronto, Ontario, Canada D.C. Global Talent Inc. Full time

    Job Summary:The Brand Engagement Manager role at D.C. Global Talent Inc. involves managing our social media presence, creating engaging content, and driving brand awareness across various platforms. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing strategies to achieve our goals.Key...

  • Engagement Manager

    1 week ago

    Toronto, Ontario, Canada Rackspace Technology Full time

    The Rackspace Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity and have high risk exposure. Ensures the coherence of the Program and develops and maintains the...

  • Engagement Manager

    6 days ago

    Toronto, Ontario, Canada Rackspace Technology Full time

    The Rackspace Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity and have high risk exposure. Ensures the coherence of the Program and develops and maintains the...

  • Manager, Client Engagement

    4 days ago

    Toronto, Ontario, Canada ClearBlue Markets Full time

    Overview: We are seeking an experienced leader specializing in client engagement and success for consulting or SaaS-based businesses. The Manager, Client Engagement & Delivery will lead a team of Client Success Managers to ensure ClearBlue's Advisory service clients receive the high-quality, award-winning services they have come to expect from us. The...

  • Customer Engagement Manager

    2 days ago

    Toronto, Ontario, Canada Cari Full time

    Job DescriptionWe are looking for a highly skilled Customer Engagement Manager to join our team. The successful candidate will drive business growth through the planning, development, and execution of customer engagement marketing programs.Your responsibilities will include monitoring consumer sentiment, market conditions, competitive activity, and...

  • Manager of Vendor Engagement

    3 days ago

    Toronto, Ontario, Canada Supply Ontario Full time

    About the Role:The Manager, Operational Communication & Vendor Outreach will play a key role in enhancing the vendor experience and promoting Supply Ontario's mission. This position requires a strong background in communications, stakeholder engagement, and team leadership.Main Responsibilities:Develop quality standards, administrative systems, and processes...

  • Engagement Management Specialist

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.GTS Solutions Integration and Delivery (SI&D) is looking for an Engagement Management Specialist within the SI&D. Reporting into the Director of Engagement Management, this role offers the opportunity to excel and thrive in a high performance and results...

  • Engagement Manager

    2 weeks ago

    Toronto, Ontario, Canada Valence Full time

    Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work – we're actively shaping it. From your first interaction with us, you'll notice we're different. By working here you won't...

  • Engagement Manager

    1 week ago

    Toronto, Ontario, Canada Valence Full time

    Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work – we're actively shaping it.From your first interaction with us, you'll notice we're different. By working here you won't...

  • Customer Engagement Manager

    3 days ago

    Toronto, Ontario, Canada Ace Management Group Inc. Full time

    Ace Management Group Inc. is driven by success, quality service, integrity, and teamwork, seeking a Customer Engagement Manager to join our sales team.In this role, you'll be responsible for meeting and exceeding sales targets while ensuring customer satisfaction.Seniority Level:Entry levelEmployment Type:Full-timeJob Function:Management and...

  • Resident Engagement Manager

    3 weeks ago

    Toronto, Ontario, Canada Brookdale Full time

    OverviewRecognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityGrow your career with Brookdale Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.Make Lives Better Including Your Own.If you want...

  • Culture and Engagement Manager

    3 days ago

    Toronto, Ontario, Canada Totalperform Full time

    OverviewWe are seeking a Culture and Engagement Manager to join our team at Totalperform. This role is ideal for a highly skilled and organized individual who can promote a positive and inclusive workplace culture and support our remote team.Key ResponsibilitiesFoster a positive and inclusive workplace culture by providing guidance and support to team...

  • Public Engagement Manager

    7 days ago

    Toronto, Ontario, Canada Clean Air Partnership Full time

    Job OverviewWe are seeking a highly skilled Content Creation and Outreach Officer to join our team. As a key member of our staff, you will play a critical role in delivering quality research reports and coordinating our outbound communications.The primary responsibility of this position is to develop and implement a public relations and social media...

  • Engagement Manager

    3 weeks ago

    Toronto, Ontario, Canada OpsGuru Full time

    OpsGuru is a global engineering and consulting group. We are experts in the container ecosystem, data processing, analytics, and cloud-native technologies. As we continue to scale our operations organization we're searching for a highly-skilled engagement manager to contribute to OpsGuru's rapid growth and help us maintain our position among the most trusted...