Regional Customer Support Sales Manager

4 weeks ago


Regina, Canada Brandt Group of Companies Full time

Regional Customer Support Sales Manager - Saskatchewan & Manitoba Brandt Group of Companies is seeking a Regional Customer Support Sales Manager for our Saskatchewan & Manitoba region. As a key player in the growth and development of the product support program, you will participate and engage with Sales, Parts, Service, and branch managers to execute and develop key objectives for the region. You will ensure our CSAs are held accountable for product support sales growth and customer engagement. Duties & Responsibilities Own strategy and annual business plans for the region with objectives to achieve sales and margin growth. Educate and direct the CSAs to ensure all of Brandt’s product support initiatives are promoted within the region (examples). Manage CSA processes such as call reporting, CRM, and target setting. Assist CSAs with customer calls and key accounts. Establish key KPIs for CSAs and measure on a monthly basis. Analyze and implement proper coverage for the region. Engage directly with larger accounts in the region to promote Brandt’s full product support offering. Provide feedback on regional industry trends. Growth opportunities Initiate new offerings. Promote existing offerings. Market intelligence on competition, customers, and segment trends. Analyze sales and margin data to identify opportunities. Analyze reports to provide insight and feedback to guide performance of CSAs and branches. Identify new product opportunities and work internally to supply. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries Machinery Manufacturing #J-18808-Ljbffr



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