CEO - Chief Executive and Community Officer H/F

2 months ago


Winnipeg, Canada David Aplin Recruiting Full time
This position will report to the board of directors (policyholder representatives) and be a very important part of the Executive Leadership Team.Ensuring client and advisor satisfaction and capitalizing on this success to actively obtain quality referrals and additional business.Encouraging a culture that is principles-driven and always looking for opportunities to further help and provide services/products to clients and business partners.Building on the robust processes that exist to achieve further optimization and scalability.Closely monitoring key performance metrics, ensuring service quality, speed, and resources needed to efficiently and consistently meet and exceed established targets.Proactively conducting strategic reviews for each client, ensuring seamless implementation of comprehensive service plans, to foster unrivaled customer satisfaction.Meticulously maintaining compliance with all regulatory requirements and adherence to high-quality standards.Managing senior-level relationships with insurance providers, financial institutions, and professional services organizations who participate in the provision of our solutions.Leading discussions and projects on new ideas and service expansion.The ideal candidate for this executive-level role: Bachelor’s Degree in Business Administration, Finance, Economics, or a related field.MBA (Master of Business Administration) or equivalent advanced degree is highly preferred, particularly with a focus on Finance, Risk Management, or Insurance.Professional certifications such as FCIP (Fellow Chartered Insurance Professional), CIP (Chartered Insurance Professional), and CRM (Canadian Risk Management Designation) are strongly preferred.Prior experience in building and maintaining successful customer relationships.Exceptional communication skills – ability to translate ideas into concrete messages and actions.

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