Chief Executive Officer/general Manager

2 weeks ago


Winnipeg, Canada Winnipeg Winter Club Full time

**WINNIPEG WINTER CLUB**

**CHIEF EXECUTIVE OFFICER /GENERAL MANAGER POSITION**

**The Club**

With roots dating back to as early as 1886 as the Winnipeg Skating Club, the Winnipeg Winter Club occupies an important place in Winnipeg’s social and athletic history.

In 1929, the Winnipeg Winter Club formed from its forerunner, the Skating Club, to include other indoor activities. The WWC opened its current home at 200 River Avenue in 1949.

Today, the Winnipeg Winter Club is a multi-generational, non-profit, member-owned club that offers a one-of-a-kind combination of sports, recreation and social amenities. Our 100,000+ square foot facility is located in the heart of Winnipeg. National champions and Canadian Olympians have fostered their careers at the Winnipeg Winter Club.

Our Club’s programs and amenities cater to all ages, individuals as well as families. Our goal is to make the Club the best part of each Member’s day.

**Position**

The Chief Executive Officer (CEO) is the senior management position, reporting to the Executive Governance Committee and Board of Governors.

The CEO manages all aspects of the Club including its activities and the relationships between the Club and its Board of Governors, members, guests, employees and community. The CEO coordinates and administers the Club’s bylaws, rules and policies as set by the members of the Club or by its Board of Governors. This individual develops operating policies and procedures and directs the work of all department managers. The CEO implements and monitors the budget, monitors the quality of the Club’s facilities and services and ensures exceptional member and guest satisfaction. This individual also secures and protects the Club’s assets, including facilities and equipment.
- Leads the senior management team to maintain and improve the member experience and foster a unified team culture, builds strong teams by motivating staff and leading by example. Provides direction and expectations, continuous performance feedback and recognition that leads to positive outcomes to enhance member experiences through inspiring department managers and employees. Exhibits leadership skills in team building, employee motivation and service training while promoting employee well-being. Respectful and professional in all interpersonal dealings.
- Plans, develops and approves specific operational policies, programs, procedures and methods in concert with the bylaws, rules and policies.
- Prepares reports and other support material for committee and Board use. Attends meetings of the Club’s Board of Governors. Coordinates and serves as ex-officio member of appropriate Club committees.
- Properly manages all aspects of the Club’s activities, making the Club the best part of each Member’s day. Ensures the highest quality standards for food, beverage, sports and recreation, entertainment and other Club services. Reviews and initiates programs to provide members with a variety of popular events.
- Thorough understanding of and proven ability to consistently deliver exceptional standards of service commensurate with a premium private club.
- Demonstrates energy and a desire to interact with the membership.
- Coordinates the marketing and membership relations programs to promote the Club’s services and facilities to members and future prospects
- Coordinates development of operating and capital budgets according to the budget calendar; analyzes and monitors monthly and other financial statements for the Club, manages cash flow and establishes controls to safeguard funds, reviews revenue and costs relative to goals; takes effective corrective action as required.
- An entrepreneurial style combined with a background in all aspects of business management including business development, finance, information technology, human resources, risk management and performance management.
- A strategic thinker with strong business acumen.
- Oversees the care and maintenance of all the Club’s physical assets and facilities. Provides advice and recommendations to the Board of Governors and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets.
- Promptly handles emergencies such as fires, accidents and breaches of security or Club bylaws, rules or policies promptly and, whenever possible, in person. Emphasizes prevention through training, inspection and preventive enforcement.
- Promotes continuous development and change management initiatives.

Experience and Accreditation:
**Previous experience in the management and administration of a complex organization with multiple lines of business and a diverse array of services. Strong business acumen complimented by financial and management skills is a must. We require a leader that is results-driven, entrepreneurial and has a passion for promoting continuous development and change management initiatives.**
- A post-secondary deg



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