Account Consultancy Executive

2 months ago

Old Toronto, Canada Ontario Medical Association Full time

Are you looking to join one of Greater Toronto’s Top 2024 Employers?


The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.


Job Summary

The Account Director plays a key role in the Advocacy, Communications and Marketing department, serving as an advisor consulting with business partners to drive the OMA’s communications strategy and supports files such as health policy, governance, negotiations, member services and others. Key aspects of the role include building effective relationships within and outside the organization in order to lead in the creation of communications strategy and subsequent project delivery oversight, as well as issues management. This role is fundamental to maintaining the reputation and brand of Ontario’s doctors, and to enhancing relationships with members, the public and health care stakeholder audiences in support of the goals and objectives of the Ontario Medical Association.


You Will Make a Difference By
  • Providing communications advice, planning and support services to the organization to deliver on its mandate;
  • Using your superior news and executive-level writing skills, editing, presentation preparation and event support/coordination to ensure consistency with the OMA brand strategy and standards;
  • Working with communications colleagues to identify, plan, and guide the implementation of appropriate products and activities in support of initiatives to communicate and explain OMA objectives, programs, and services to various audiences in a timely and effective way;
  • Advising in planning and implementing outreach strategies that enable the OMA to engage physician leaders, OMA constituencies, the general membership, physician organizations and others in a more direct manner in communities across the province and through multiple communications channels;
  • Collaborating with senior management and staff from various departments to coordinate the implementation of integrated communication plans and products;
  • Coordinating with senior management and staff from various departments to anticipate, identify and respond to current and emerging issues with timely advice on managing the OMA’s position publicly as well as develop mitigation strategies and activities;
  • Providing communication, training and coaching to staff in other departments.

Requirements That Are Important to Us
  • Minimum 6-9 years’ experience in a senior communications role preferably with a professional advocacy, health care or issues management focus.
  • Experience developing robust communications strategies, and project oversight in delivering on those plans.
  • Expert-level proficiency in a wide range of writing techniques, from preparing presentations, speeches, traditional and social media materials, event planning, etc., aligned to business goals.
  • Top-notch relationship-management and interpersonal skills and the ability to build trust and credibility with a wide range of staff and physician leaders.
  • Excellent oral and written communications skills including presenting work to influence outcomes.
  • Post-Secondary Diploma or post-graduate Certificate in Public Relations, Corporate Communications or Marketing or a related discipline with (one of) IABC or CPRS designation. Undergraduate degree in communications or marketing disciplines, political science, public policy, with above Diploma or Certificate.
  • Professional accreditation from Canadian Public Relations Society (CPRS) or International Association of Business Communicators (IABC), optional.

The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.


What do we have to offer you?
  • A work environment whose values are to be respectful, bold, responsive, and transparent in our work and our behaviours.
  • A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system.
  • An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity.
  • A commitment to growth and development through paid professional development and continuous in-house learning.
  • A friendly and flexible hybrid work environment.
  • Competitive salary and bonus program.
  • Exceptional group benefits package, including a spending account and a robust wellness program.
  • An organization that has been recognized as a Greater Toronto’s Top Employers for four consecutive years.

As a condition of employment, OMA conducts background checks and reference checks for all open positions.


The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.

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