Full Time Retail Store Manager

2 months ago

Mississauga, Canada The Michael's Companies Full time
h3>Bench Store Manager 501 Toronto

Apply locations Mississauga-3105 Argentia Rd time type Full time posted on Posted 3 Days Ago job requisition id R00269319 Store - TOR-MISSISSAUGA/WINSTON CHURCHILL BLVD, ON Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team are ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPIs to ensure proper execution by your team within budget. p>

Major Activities

  • Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
  • Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPIs.
  • Lead the execution of our customer brand promises.
  • Use the company tools to set, prioritize, and communicate goals and provide overall management to team members and customers.
  • Staff the store with qualified Team Members: lead the performance management process, and if necessary, the disciplinary process; project a positive image and serve as a role model for others.
  • Maintain operational understanding of all store departments; cross-train, and ensure all Managers are cross-trained in Custom Framing selling and production.

Other duties as assigned

Minimum Type of Experience Required

  • Retail management leadership experience.
  • Ability to move throughout the store.
  • If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

Work Environment

  • Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

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