Operations Coordinator in Canada

TheOperationsCoordinator plays a vital role in supporting the behind-the-scenes operational functions that keep Cloud for Good running smoothly.This position supports the People, Finance, Operations, and Executive teams.The role will also requireregulartravel to the Cloud for Good Canada physical office to manage on-site administrative tasks as needed. The ideal candidate is detail-oriented, process-driven, and thrives in a fast-paced, collaborative environment. They are comfortable managing sensitive information, coordinating multiple priorities, and partnering across departments to drive operational excellence. This roleprovidesa unique opportunity to gain broad organizational exposure and contribute to the efficiency and success of Cloud for Good as a whole, with the potential to grow and specialize in thePFOarea that aligns best with your skills and interests. Location: Remote with regular on-site responsibilities in Toronto Work Authorization: Citizens or Permanent Residents of Canada. Cannot provide Visa sponsorship. Key Responsibilities Payroll & Financial Operations Coordinate with the Financial Controller for funding, reporting, and audits. Assistwithemployee expense reimbursements, stipends, and variable compensation payments. Assistin the preparation of financial reports, forecasts, and audit materials. Coordinate vendor invoices, payments, and issue resolution to ensuretimelyandaccurateprocessing. People & HR Operations Assistwith preparation forrequiredstate and provincial compliance reports, such as new hire reportingand other jurisdictional filings. Support PTO reporting and audit processes, ensuringaccuratetracking, reconciliation, and adherence to annual compliance requirements. Supportonboardingactivities, including background checksandpolicy acknowledgements. Operations & Administrative Coordination Support local administrative tasks such as mail handlinganddocument scanningby traveling to the Cloud for Good Canada office (Toronto) several times per week. Coordinate travelforCanadian staff, ensuring all necessary documentation is prepared for seamless travel. Prepare and support the development of presentations, reports, and dashboards for internal stakeholders. Support demand planningactivitiesbymaintainingaccurateSalesforce data on billable client work, upcoming projects, and future resource needs. Coordinate the receipt, distribution, and return of technology equipment, including managing pickup, recycling, or secure destruction of devices. Maintain and track technology inventory to ensureaccuraterecords and availability. Partner with ITprovidertoprepare laptops for new hires and oversee shipping andlogisticsto ensuretimelydelivery. This is a hands-onlogisticsrole focused on coordination and basic setup (e.g.,powering onand verifying equipment), with no technicalexpertiserequired. Manage a stock of laptops and accessories for storage and redeployment to support new hire and replacement needs within the Canada office. Manage and coordinate the CEO’s calendar, ensuring effective scheduling, prioritization, and preparation for meetings. Book and coordinate travel, including flights, accommodation, and itineraries, and manage related expense reporting. Handle confidential correspondence andmaintaindiscretion in all executive matters. Coordinate cross-functional communications andlogisticsfor leadership meetings and special projects. Coordinate room bookings and all relatedlogisticsfor board meetings and other meetings led by the CEO. Support otherexecutiveleaders as needed. Qualifications 3+ years of experience in payroll, HR operations, or administrative coordination (preferably in a Canada or cross-border environment). Ability to work on-site in the Toronto office several times per week and perform light physical tasks such as carrying or moving office equipment (up to 20 lbs.). High attention to detail, with the ability to manage multiple priorities in a fast moving/ever changingenvironment. Proven ability to handle confidential information with discretion. Strong organizational, analytical, and communication skills. Experience supporting both HR, Operationsand Finance teams is strongly preferred. Nice to have;knowledge of Canadian payroll processes, provincial labor laws, and CRA reporting requirements. Nice to have familiaritywith HRIS and payroll systems (ADP, Salesforce). Accuracy & Compliance:Maintainhigh attention to detail and ensureadherence to internal controls and compliance requirements in daily operations. Cross-functional Collaboration: Builds strong relationships across departments to ensure seamless operations. Process Orientation: Streamlines workflows andidentifiesopportunities for improvement. Service Mindset: Providestimelyand reliable support to employees and internal stakeholders. Integrity:Maintainsconfidentiality and professionalism in handling sensitive matters. Working Successfully at CFG Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner. Travel Requirements All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation. Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone). Client Time Zone Alignment As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role. Disclaimers Diversity and Equal Opportunity Commitment At Cloud for Good, we adhere to the principles of Equal Employment Opportunity (EEO) and extend these principles to all our employees and prospective candidates. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, sex, disability, genetic information, marital status, pregnancy status, amnesty, veteran status, medical condition, or any other legally protected characteristics as defined by federal, state, and local laws. Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment. Cloud for Good strongly encourages individuals from diverse backgrounds and identities to submit their applications. Our unwavering commitment to fostering diversity not only enhances our workplace but also enhances the outcomes we deliver to our clients. See our full diversity statement here. We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you. Use of AI in Interviewing At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process. Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process. We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview. #J-18808-Ljbffr