Product - Senior Manager, Technical Development

6 days ago

Old Toronto, Canada BMO Financial Group Full time
p>Application Deadline:

01/12/2025

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

Product Management Key Accountabilities:
  • Product Development - design, manage, and enhance products throughout the product lifecycle with the ability to identify and analyze client/stakeholder needs and user testing related feedback.
  • Product Financials - managing product P&L’s by analyzing financials, maintaining, and enhancing periodic product dashboards, as well as presenting the product financial progress on a routine basis.
  • Product Strategy and Roadmap Planning - collaborating and maintaining relationships with key stakeholders, staying current on industry trends, and executing on the product strategy and providing thought-leadership in the industry.
  • Product Marketing - creation and maintenance of informative product documents to support internal and external training and servicing.
  • Risk Management – participation in risk assessments, routine reviews of product procedures to ensure regulatory and risk adherence and ownership of remediation.
  • Self-starter with a technical aptitude and desire to learn.
  • Strong analytical, problem-solving skills, with the ability to make recommendations and data-driven decisions.
  • Effective presentation and written communication skills with the capability of tailoring messaging to different audiences, including executive leadership.
  • Adaptable to change direction as the business and market demands.
  • Collaborative relationship building skills across teammates, partners, vendors, and clients.
  • Microsoft skills (Word, Excel, PowerPoint, SharePoint, Teams, Outlook).
    • Makes strategy and new initiative recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
    • Acts as a subject matter expert on relevant regulations and policies.
    • May network with industry contacts to gain competitive insights and best practices.
    • Assists in the development of strategic plans.
    • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
    • Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
    • Oversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).
    • Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business.
    • Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
    • Monitors and tracks performance, and addresses any issues.
    • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
    • Supports change management of varying scope and type; assesses and adapts as needed to ensure quality of execution.
    • Provides input into the planning and implementation of operational programs.
    • Conducts complex market research, competitive intelligence, and data analysis.
    • Assesses customer/consumer and channels analysis and develops recommendations.
    • Monitors key product performance and growth metrics to identify trends and recommend action plans.
    • Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; li>
    • Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.
    • Reviews analysis of issues and identifies gaps and solutions.
    • Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.
    • Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.
    • Completes internal and regulatory reporting, and attestations.
    • Identifies existing and potential risks and develops risk management controls and processes.
    • Develops and maintains product directives and policies.
    • Supports development of key metrics and identification of trends.
    • Participates in and evaluates market research and competitive analysis associated with assigned products.

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