Senior Director, Brand Management

2 weeks ago

Old Toronto, Canada Sephora Full time

Job Type: Full Time
Function: Visual Merchandising
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid


At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.


ABOUT THE ROLE:

Are you ready to shape our brand’s story through captivating, high-impact visual displays that inspire and delight every client who walks through our doors? Join Sephora as the Senior Manager, Visual Merchandising, where you will lead the end-to-end execution of Visual Merchandising programs in-store from initiation through creative execution and implementation. You will oversee highly visible and cross-functional projects and will act as a liaison between Merchandising, Marketing and Retail Ops teams to bring a flawless experience to both our Beauty Advisors and our Clients.


WHAT YOU'LL DO:

  • Fully own and lead the highly cross-functional Brand Pop-Up program, working directly with Leadership, Brands and Third-Party vendors in the ideation, creation design and execution of the 8 pop-ups on a monthly cadence that engage stores, delight clients and drive sales
  • As a people leader, mentor and develop a high-performing team to successfully achieve business objectives
  • Lead animation process for merchandising, publishing product priority for cross-functional teams across USA and Canada, and proactively monitor progress to meet deadlines and objectives
  • Own the creation and execution of localized and unique product displays in conjunction with Merchandising and Marketing Production, including over the top fragrance launch displays
  • Oversee the end-to-end process of localized multi-branded cross category fixtures from assortment creation to execution in stores
  • Innovate and optimize ongoing Visual Merchandising communications to store that range from Monthly Animation-At-A-Glance, Promo Calendars, Holiday Communications, Visual Merchandising Standards Guidelines, and several other Canada unique projects that require communication to stores
  • Analyze needs of the business and create new Merchandising communication tools to constantly improve the Field Team’s ability to implement the directives from head office
  • Evaluate results in field through store visits, surveys, and key contacts to assess and continuously improve
  • Support the Director with ad-hoc projects


WHAT YOU’LL BRING:

  • 8+ years of retail management experience, including visual merchandising and/or retail operations; corporate visual merchandising experience preferred
  • Mentor and foster a work environment that embodies Sephora's values while communicating strategic direction to team members
  • Proven experience in leading creative projects from concept to completion
  • Great at expressing yourself clearly and creatively, in writing, conversation, and presentations at all levels of the organization
  • You have an eye for detail while leading and balancing multiple projects, prioritizing integrity and accuracy in your craft
  • Passionate about Sephora, our in-store experience, and creating unforgettable moments for our clients
  • You are adaptable, thrive in a fast-paced environment, and relish in working collaboratively with cross-functional teams
  • You are flexible, upbeat and energetic – a self‐starter with the ability to quickly build strong partnerships and effectively communicate needs and challenges
  • You are tech-savvy and proficient in Excel, Word, PowerPoint, InDesign, Photoshop, & Illustrator


WHY YOU'LL LOVE WORKING HERE:

  • You’ll be part of a unique culture and family of passionate and inspiring individuals.
  • You’ll work alongside the best talent in the industry – people you’ll be proud to work with.
  • You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
  • Benefits you can mix and match, depending on your needs.
  • Employee Assistance Program services for those times you need extra support.
  • Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
  • Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
  • And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.


Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

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