Property & Asset Management Manager

Salary The salary range for this position is CAD $45.46 - $65.35 / hour Job Summary As a Property & Asset Management Manager your objective is to achieve real estate service goals by ensuring optimal operational maintenance of sites and due diligence on contract performance. Bring your expertise, leadership skills and knowledge with property and asset management experience to a role where you can really make a difference. This is a Regular Full-Time position in our Capital Projects, Real Estate & Facilities team and is located at our Central City offices in Surrey, B.C. - convenient to rapid transit options. This role may be eligible for remote work. Build on your career experience as you: Provide property administration including overseeing all lease financial obligations, interpreting leases, managing minor site renovation projects, overseeing maintenance and repairs, negotiating service contracts, and monitoring of contracts to ensure obligations and deliverables are met by the contracted services and the landlords. Ensure efficient, cost-effective operation, maintenance and repair of the assigned portfolio. Identify daily operational requirements and implement services. Oversee and work with third party FM Service provider. Maintain tenant/landlord relationships. Directly manage insurance claims. Provide after hour support. Strategize, develop, manage and analyze renovation plans for the portfolio. Monitor and adhere to allocated departmental budgets; make budget recommendation based on operational demand, environmental and resource constraints. Delegate responsibility to the Property & Asset Coordinator and ensure standards, protocols and procedures are being followed in accordance with established deadlines, policies and processes. Oversee the human resource management for the Property & Asset Coordinator position including making staffing decisions and providing training. Provide leadership to internal and external stakeholders by conveying policies and priorities, coordinating work and ensuring issues are resolved or escalated to appropriate level for clarity or resolution. Act as a functional owner of the leased asset database program (Yardi); ensure proper maintenance of records to ensure data accuracy and integrity and support operational decisions of the Organizations. Collaborate with the Leasing and Project Managers to ensure proper handover of leased sites. Liaise with various other internal Health Authority departments. Conduct regular site visits and provide reporting to ensure maintenance requirements are current. Assist in strategic planning for improved processes and procedures to ensure efficiency throughout various departments. Key Qualifications Bachelor’s degree in business management or related field; Proven ability to manage a real estate portfolio within a large and complex organization, including strong understanding of commercial leases. Experience in commercial property management is mandatory; Effective and professional written and verbal communication skills; Advanced courses in property management and a professional designation, supplemented with five (5) to seven (7) years’ recent related and progressive experience in property management within a health care environment; Proficient with Microsoft Office Suite and enterprise software such as SharePoint. Experience with Yardi is an asset; Physical ability to perform the duties of the position; Current BC Driver's Licence and access to a personal vehicle for business related purposes is required. Travel required in Metro Vancouver and predominantly in the Fraser Valley. An equivalent combination of education, training and experience may be considered. Detailed Overview The Property & Asset Management Manager is a key member of the Lower Mainland Facilities Management (LMFM) team and is critical in ensuring the success of managing an assigned portfolio of leased and owned assets for the Fraser Health Authority, Vancouver Coastal Health Authority, Provincial Health Services Authority and Providence Health Care (collectively, the “Organizations”). The Manager's objective is to achieve real estate service goals by ensuring optimal operational maintenance of sites and due diligence on contract performance. Responsibilities Responsible for the interpretation of leases and property administration including minor site projects, maintenance and repairs, negotiation of service contracts, and monitoring of contracts to ensure obligations and deliverables are met by the contracted services and the landlords; responsible for the development of applicable policies and procedures and communicates these to users through site manuals. Ensures efficient, cost effective operation, maintenance and repair of the assigned portfolio; identifies daily operational requirements and implements services; manages contracts by monitoring the performance of contract support services such as janitorial, waste management, pest management, HVAC management, security and safety services for leased sites. Strategizes, develops, manages and analyzes annual five (5) year repair and maintenance plans for the portfolio. Monitors and adheres to allocated departmental budgets; makes budget recommendation based on operational demand, environmental and resource constraints; provides detailed variance analysis when necessary; assesses current and future facilities needs and develops solutions for physical growth and/or reorganization, including planning strategies, budgeting and cost implications and implementation of remedial budgeting strategies. Delegates responsibilities to the Property & Asset Coordinator and ensures standards, protocols and procedures are being followed in accordance with established deadlines, policies and processes. Oversees the human resource management for the Property & Asset Coordinator position including making staffing decisions and providing training. Provides leadership to internal and external stakeholders by conveying policies and priorities, coordinating work and ensuring issues are resolved or escalated to appropriate level for clarity or resolution. Acts as a functional owner of the leased asset database program; ensures proper maintenance of records to ensure data accuracy and integrity and supports operational decisions of the Organizations. Collaborates with the Leasing and Project Managers to ensure proper handover of leased sites. Ensures risks associated with each site are registered with relevant stakeholders and site risks are managed in compliance with organizational and government regulations; ensures and confirms insurance and risk mitigation processes are in place for each site. Conducts regular site visits and reporting to ensure maintenance requirements are current. Oversees capital projects for the Ministry of Citizens Services (CITZ) by liaising with the landlords/contractors and ensuring payments and deliverables are met, as required. Assists in strategic planning for improved processes and procedures to ensure efficiency throughout various departments. Qualifications Bachelor's degree in Business Management or related field, plus advanced courses in property management and a professional designation, supplemented with five (5) to seven (7) years' recent related and progressive experience in property management within a health care environment, or an equivalent combination of education, training and experience. Current BC Driver's Licence and access to a personal vehicle for business related purposes. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Ability to provide technical expertise, process management and business acumen to support the real estate department. Ability to strategically identify issues and analyze alternatives to provide decision support. Ability to conduct needs analysis to support internal users and consultants. Ability to provide insight and analysis and influence decision-making. Ability to lead and direct an interdisciplinary team in a manner that fosters a motivational environment built on trust and mutual respect. Ability to plan and monitor budgets and execute real estate plans within stringent timelines. Ability to operate related equipment including related software application. Physical ability to perform the duties of the position. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. IMPORTANT: Recruitment scam warning Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process. #J-18808-Ljbffr