Business Operations Manager

1 month ago

Swift Current, Canada Pattison Agriculture Limited Full time
p> Wednesday, August 14, 2024

PURPOSE

Develop the Service Department capacity for the entire organization to ensure customer satisfaction and maximize ROIC by optimizing service department processes. Collaborates with General Managers, Branch Managers, and Service Managers to grow service sales, manage staff, and organize workflow and budgets. p>

KEY RESPONSIBILITY AREAS

  • Collaborates with the executive to develop the vision for the company service department.
  • Develops, maintains, and guides the execution of the service department's strategic business plan for the organization to grow billable service hours.
  • Works collaboratively with service personnel to create and monitor annual service department goals and budget for the entire organization, in alignment with the organization’s financial and operational objectives
  • Collaborates with Branch personnel to develop, communicate, enforce, and monitor effective service department processes to ensure customer satisfaction as well as service department performance.
  • Monitors service department performance relative to labor sales, WIP, and expense control across the organization in line with the organization’s objectives
  • Support and coach the branch management team on the development and improvement of WIP controls.
  • Together with the Director of Service Support and Marketing team creates and facilitates the execution of the service department marketing plan including advertising, marketing, and promotional programs to grow labor sales for the organization.
  • Review the organization’s customer satisfaction program to enhance and maintain customer relationships and training relative to service support.
  • Supports branch personnel in the recruitment and development of service staff.
  • Work in collaboration with the Director of Service Support and the Safety Manager to develop, promote, and assist in the implementation of Service Departments safety rules and protocols to ensure a safe work environment for all staff.

CRITICAL CAPABILITIES

  • Demonstrated outstanding Customer service and communications skills.
  • Experience using computer software such as Microsoft Office, Dealer Business System, and internet-based systems.
  • Ability to self-manage.
  • Valid driver’s license required.

DESIRED EXPERIENCE AND QUALIFICATIONS

  • 5 + years’ experience in Ag dealership operations with a technical or parts background
  • Understanding of Work Order processing and understanding of Service Department metrics.

  • Business Operations Manager

    4 weeks ago

    Swift Current, Canada Pattison Agriculture Limited Full time

    At Pattison Agriculture Limited, we are seeking a highly skilled Business Operations Manager to join our team. The successful candidate will be responsible for developing the Service Department capacity to ensure customer satisfaction and maximize Return on Investment (ROIC) by optimizing service department processes.Key responsibilities will include...

  • Business Operations Manager

    3 days ago

    Swift Current, Canada FasGas Full time

    FasGas is seeking an experienced Business Operations Manager to oversee the day-to-day operations of our retail stores. This role requires a strong leader who can motivate and manage a team, while also driving sales growth and profitability.Job DescriptionWe are offering a competitive salary of $60,000 - $80,000 per year, based on experience and...

  • Business Operations Manager

    2 days ago

    Swift Current, Canada Pattison Agriculture Limited Full time

    p>PURPOSE Develop the Service Department capacity for the entire organization to ensure customer satisfaction and maximize ROIC by optimizing service department processes. Collaborates with General Managers, Branch Managers, and Service Managers to grow service sales, manage staff, and organize workflow and budgets. li>Collaborates with the executive to...

  • Store Manager

    4 weeks ago

    Swift Current, Canada Bulk Barn Full time

    Job SummaryAs a Store Manager at Bulk Barn, you will be responsible for leading a team of retail professionals to achieve sales growth, customer satisfaction, and operational excellence. You will work closely with the District Manager to develop and implement business strategies, manage store operations, and ensure compliance with company policies and...

  • Purchasing and Operations Manager

    2 days ago

    Swift Current, Canada Federated Co-operatives Limited Full time

    About This RoleFederated Co-operatives Limited is currently seeking an experienced Purchasing and Operations Manager to join our team. As a key member of our Agronomy Division, you will be responsible for the overall management of Agro, hardware, feed, machinery, oil, and staff management.About YouTo succeed in this role, you will have strong knowledge of...

  • Business Analyst

    3 weeks ago

    Swift Current, Canada Abacus Service Corporation Full time

    Job Title Business Analyst Client Company/Dept. Name Great Plains College Address 129 2nd Ave NE Swift Current, SK S9H 2C6 City Name State Name AK-Alaska Zip Code If others (Address) ...

  • Senior Liquor Operations Manager

    7 days ago

    Swift Current, Canada Federated Co-operatives Limited Full time

    Company Overview: At Federated Co-operatives Limited, we are a leader in the Canadian retail industry. Our team provides a range of products and services to support our member-owners, helping to build, fuel, feed and grow Western Canadian communities together. Salary: $85,000 - $120,000 per year, depending on experience. About the Job: We are seeking a...

  • Retail Store Operations Manager

    1 week ago

    Swift Current, Canada FasGas Full time

    About this roleFasGas seeks a qualified Retail Store Operations Manager to join our team. In this role, you will oversee daily store operations, manage sales teams, and maintain store appearance. Key responsibilities include:Supervising staff and assigning tasks to ensure excellent customer service and efficient sales performance.Coordinating inventory...

  • Business Systems Analyst

    3 weeks ago

    Swift Current, Canada Abacus Service Corporation Full time

    Job Role: Business Systems AnalystJob Summary: We are seeking a skilled Business Systems Analyst to join our team at Abacus Service Corporation. As a Business Systems Analyst, you will be responsible for eliciting, analyzing, validating, specifying, verifying, and managing business needs and requirements across the project life cycle.Key...

  • Liquor Operations Manager

    4 weeks ago

    Swift Current, Canada Federated Co-operatives Limited Full time

    Key Responsibilities:As a key member of our team, you will provide strategic direction to the liquor business unit, ensuring the achievement of organizational goals. This includes creating and implementing yearly budgets, 5-year projections, business plans, and period financial statements.Leadership and Team Management:You will lead divisional projects to...

  • Liquor Operations Manager

    3 weeks ago

    Swift Current, Canada Federated Co-operatives Limited Full time

    Key Responsibilities:As the Liquor Manager, you will provide strategic direction to the business unit through ongoing planning and strategy, ensuring the organization's goals are met. This includes creating and implementing yearly budgets, 5-year projections, business plans, and period financial statements.Leadership and Team Management:You will lead...

  • Senior Retail Operations Manager

    6 days ago

    Swift Current, Canada Affordable Mattress And Furniture Full time

    The Affordable Mattress And Furniture company is looking for an experienced Senior Retail Operations Manager to join its team. This is a permanent, full-time position that requires excellent leadership and organizational skills.Job OverviewIn this role, you will be responsible for overseeing the daily operations of our retail stores, ensuring that sales...

  • Liquor Business Director

    4 weeks ago

    Swift Current, Canada Federated Co-operatives Limited Full time

    Job Summary:We are seeking a highly skilled Liquor Manager to lead our retail liquor operations. As a key member of our team, you will be responsible for providing direction to the business unit through ongoing planning and strategy, ensuring organization goals are met.Key Responsibilities:Develop and implement yearly budgets, 5-year projections, business...

  • Senior Wireless Operations Manager

    2 days ago

    Swift Current, Canada OSL Retail Services Full time

    OverviewAt OSL Retail Services, we're a dynamic and people-driven organization dedicated to delivering exceptional results. Our team thrives on recognizing and celebrating individual milestones while supporting one another's growth.We're seeking a skilled Senior Wireless Operations Manager to join our award-winning team and contribute to our success. As a...

  • Liquor Operations Manager

    3 weeks ago

    Swift Current, Canada Federated Co-operatives Limited Full time

    Key Responsibilities:As a key member of our team, you will provide strategic direction to our liquor business unit, ensuring alignment with our organization's goals and objectives. This will involve developing and implementing business plans, budgets, and forecasts to drive growth and profitability.Leadership and Team Management:You will be responsible for...

  • Senior Retail Operations Manager

    2 days ago

    Swift Current, Canada Affordable Mattress And Furniture Full time

    Afordable Mattress And Furniture is seeking a highly skilled and experienced Senior Retail Operations Manager to lead our retail team.Key Responsibilities:Assign sales workers to duties, ensuring optimal store performance and customer satisfaction.Hire and train new staff members, or arrange for their training, to ensure they possess the necessary skills to...

  • Store Operations Director

    2 days ago

    Swift Current, Canada Bulk Barn Full time

    About Bulk BarnAs Canada's largest bulk food retailer, we strive to foster a balanced and flexible culture that benefits both our customers and employees. With over 300 stores across the country, we are committed to providing an exceptional shopping experience for our customers.Job OverviewThe Store Operations Director will be responsible for leading the...

  • Restaurant Operations Manager

    4 weeks ago

    Swift Current, Canada 2 For 1 Family Pizza Full time

    We are seeking a skilled Restaurant Operations Manager to join our team at 2 For 1 Family Pizza. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.Key Responsibilities:Evaluate and improve daily operations...

  • Business Consultant

    1 week ago

    Swift Current, Canada Abacus Service Corporation Full time

    About the RoleWe are seeking an experienced Business Analyst to join our team at Abacus Service Corporation. As a key member of our organization, you will be responsible for eliciting, analyzing, validating, specifying, verifying, and managing business needs (requirements) throughout the project life cycle.The ideal candidate will have strong analytical...

  • Restaurant Operations Manager

    3 weeks ago

    Swift Current, Canada 2 For 1 Family Pizza Full time

    We are seeking a skilled Restaurant Assistant Manager to join our team at 2 For 1 Family Pizza. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and leading a team of staff to achieve our goals.Key Responsibilities:Evaluate and improve daily restaurant...