COMMERCIAL CLIENT SUPPORT COORDINATOR – Terrebonne
4 weeks ago
COMMERCIAL CLIENT SUPPORT COORDINATOR – Terrebonne Join to apply for the COMMERCIAL CLIENT SUPPORT COORDINATOR – Terrebonne role at BDC We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that empowers employees to act and be at the centre of ambitious economic and financial projects. Benefits include: Flexible and competitive benefits, including an Employee Savings and Investment Plan, Defined Benefit Pension Plan, and a $750 wellness and health care spending account. Paid vacation each year, five personal days, sick days as necessary, and office closures from December 25 to January 1. A hybrid work model that balances work and personal life. Opportunities for learning, training, and development. This position is based in Terrebonne. Do you describe yourself as organized and customer‑service oriented? Do you have a keen interest in entrepreneurship? Come support our team of account managers and help them contribute to the growth of Canadian entrepreneurs. Position Overview As a Client Support Coordinator, you deliver outstanding customer service to BDC clients by meeting their individual needs and performing office activities efficiently. You demonstrate team spirit by providing administrative support to the team and help the BDC Financing team resolve core issues and manage related documents. Key Responsibilities Provide excellent client service to BDC clients, addressing basic questions and informing senior levels of complex cases. Respond promptly, accurately, and professionally to existing and potential clients, ensuring compliance with policies and procedures. Prepare letters and proposals for clients, ensuring accuracy, necessary signatures, and proper follow‑up. Participate in branch marketing efforts, organizing events, campaigns, and activities, and providing logistical support. Complete administrative tasks assigned through the queue system and support account managers in achieving business development targets. Manage stationery orders, organize catering services, and ensure smooth operation of the business center. What We Are Looking For Bachelor’s degree in Business Administration or related field. 1 to 3 years of experience in a similar role. Ability to analyze and interpret financial statements (asset). Client‑service orientation and initiative in listening, identifying sales opportunities, and resolving issues. Strong organizational skills and ability to prioritize and handle various situations. Ability to work independently and meet tight deadlines. Teamwork, creativity, flexibility, collaborative spirit, and desire to work as part of a team. Working knowledge of MS Office (Word, Excel, Outlook). Excellent writing and speaking skills in French and English. Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment. If you require an accommodation to complete your application, please contact us at accessibility@bdc.ca. While we appreciate all applications, only selected candidates will be contacted. Seniority level Entry level Employment type Full‑time Job function Information Technology Industry: Banking #J-18808-Ljbffr
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Quebec, Canada BDC Full timeCOMMERCIAL CLIENT SUPPORT COORDINATOR – Terrebonne Join to apply for the COMMERCIAL CLIENT SUPPORT COORDINATOR – Terrebonne role at BDC We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that empowers employees to act and be at the centre of ambitious economic and financial...
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