Machine Monitoring Specialist

4 weeks ago

Regina, Canada Brandt Group of Companies Full time

Machine Monitoring Specialist Brandt Group of Companies is seeking a Machine Monitoring Specialist for our Customer Support Center located in Regina, SK. Responsibilities Monitor alerts received from machines through various software platforms Investigate and research machine activity and provide recommendation of action Effectively communicate appropriate actions to the Service Departments or customers via telephone, e‑mail or ticketing system Follow up on previous recommendation to ensure problem resolution and identify learning opportunities Provide fleet health reports to convey value provided Communicate effectively to customers, Brandt service, sales and support staff Understand and support telematics and monitoring systems for our customers and Brandt Meet MMS KPI’s for the Machine Monitoring Center Provide coverage during peak times for JDLink administrator Be proficient in all technology platforms under the Brandt umbrella Other duties may be assigned Qualifications Experience as a technician with an aptitude for technology or a mechanical background is preferred. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries Machinery Manufacturing Location: Regina, Saskatchewan, Canada #J-18808-Ljbffr

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