Account Lead

2 months ago


Edmonton, Canada Action Furnace Inc. Full time

We are hiring Install Leads

Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change. We provide above average compensation, an amazing benefits plan, RRSPs, and the opportunity to grow within the company We know that when our people are happy, so are our customers

Reporting to the Install Supervisor, the Install Lead is responsible for overseeing and performing the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. This position involves ensuring a successful execution of installations, and training the Install Apprentices on their team, as well as maintaining high standards of workmanship.

Perks and benefits to working at Action Furnace:

  • Paid training program
  • Health and dental benefits, RRSP matching program, and Health Spending Account benefits
  • Flexible schedule
  • Company iPhone, iPad, and vehicle
  • Unlimited growth opportunities
  • Amazing company culture

Responsibilities:

This position will include, but not be limited to the following:

HVAC Installations:

  • Assist with the installation of residential gas furnaces
  • Assist with the installation of residential central air conditioning units
  • Assist with the installation of residential water heating systems
  • Review placement of equipment and any preparation required for installation of equipment

One Call Completion:

  • Follow all processes to ensure each installation is completed properly and to code

Customer Solutions:

  • Maintain a high level of cleanliness throughout the duration of each appointment

Customer Experience:

  • Walk throughs with the customer at the beginning and end of each installation appointment
  • Maintain a high level of cleanliness throughout the duration of each appointment
  • Explain operations and service requirements to the homeowner of the equipment installed

Safety:

  • Actively participate in the company safety program and maintain cooperation to OH&S guidelines
  • Conduct scheduled vehicle inspections

Qualifications:

  • Minimum 3-year driver’s license with clean abstract
  • 2+ years of HVAC installation experience
  • Problem solving skills
  • Communication skills
  • Customer/member service oriented

Values:

  • Commitment to Teaching and Learning: Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.
  • Integrity: Demonstrates ability to follow through on commitments – Do the right thing.
  • Embrace Change: Demonstrates a “can do” mentality and takes on an assertive approach to welcoming changes set out by the leadership team.
  • Team Player: Ability to work collaboratively with others to achieve company objectives.

We would love to see you join the Action Furnace team so if this sounds like an exciting opportunity for you, please do not hesitate in applying

Action Furnace is committed to providing an accessible environment for all our employees. Candidates are encouraged to discuss any accommodation they may need.

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