Business Development Manager
4 months ago
Hours of Work: Full-time, Days, evenings & weekend availability
Start: Immediately
Company Overview: Members of the Western Hockey League (WHL) since joining the league in 1967-68 season, Brandon Wheat Kings is a Canadian junior ice hockey team based in Brandon, Manitoba. p>
Position Description: Reporting to the Governor, the Director of Ticket Sales & Business Development will engage in customer experience initiatives, revenue generation, and strategic directives towards a shared vision.
- Produce revenue for the franchise through customer entertainment experience by way of the sale of season ticket plans, mini packs, flex options, premium seating group plans, and individual tickets.
- Contact customers primarily through database management, software, outbound phone calls, inbound phone calls, and on-site customer service.
- Work directly with the box office to ensure business operations initiatives are executed.
- Manage customer database and create new strategies to develop communication with customers.
- Develop strategies to improve current ventures and conduct risk assessments, strategic analysis, and initiate new ventures in alignment with BWK strategic direction.
- Report weekly sales revenue & venture reports to management.
- Create and implement fan surveys, hosting fan functions, and special events.
- Perform game day duties as assigned.
- Build and maintain good professional relationships with staff, management, customers, and corporate partners.
- Adhere to and comply with company, industry, and provincial policies/legislation.
- Work in collaboration with the business operations, hockey operations division, and J&G Group centralized services team for day-to-day operations.
Education/Skill Requirements:
- College-level education in sales, marketing, or sports industry preferred.
- Volume sales experience and database sales management is an asset.
- Experience with customer relationship software preferred.
- Sales experience in other business environments is also an asset.
- Accountability and ownership for feedback on self-performance from customers and management.
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