Bureau Manager
2 months ago
English River Enterprises (owned 100% by the English River First Nation) is committed to economic and business development, prides itself on convenience, customer service and accessibility. Drawing on our traditional values and entrepreneurial spirit, we deliver opportunities that benefit and forge new paths for our employees and community.
Job Title: Director, Retail
Job Summary: The Director, Retail is responsible for the overall operations and profitability of the entire retail division. Seek efficiencies and cost control across the division.Set fuel pricing policies.Set margin policies.Ensure inventory systems in place including periodic audit and inventory counts completed.Managing and motivating the retail team to increase sales and ensure efficiency.Working with team to manage stock levels and making key decisions about stock control.Analysing sales figures and forecasting future sales.Analysing and interpreting trends to facilitate planning.Record sales figures, for data analysis and forward planning.Ensure staff are meeting targets as set by the Store Manager(s), and make changes as required.Establish a succession plan for all locations and ensure training is taking place to ensure back-ups are in place.Ensuring standards for quality, customer service and health and safety are met.Resolving health and safety, legal and security issues.Updating colleagues on business performance, new initiatives and other pertinent issues.Touring the retail operations regularly, talking to colleagues and customers, and identifying or resolving urgent issues.Developing and executing marketing and business strategies to increase traffic in all stores.Responding to customer complaints and comments as required.Maintaining awareness of market trends in the industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.Community involvement, engaging the community and participating in fundraising events.Skills and Qualifications:
- 5 - 7 years of experience in a high-volume grocery/retail environment or equivalent management experience.
- The ability to quickly adapt to new communities and situations.
- Experience in retail distribution, budget planning, inventory control, cost control, and revenue generation.
- Knowledge of store point of sales systems and computer literacy.
- Commitment to building relationships with people from all walks of life.
- Proven organizational, planning, and prioritizing skills.
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