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Customer Service Rep 2 CAN

4 months ago

Waterloo, Canada Clean Harbors Full time

Safety-Kleen Breslau, ON is looking for a Customer Service Representative to join their safety conscious team Are you a problem solver with a passion for providing superior customer service? We might have the position for you

Please note that this role is an in office role.  

Why work for Safety-Kleen?  

  • Health and Safety is our #1 priority and we live it 3-6-5
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group RRSP with company matching component
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments
  • Opportunities for growth and development for all the stages of your career
  • Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Receive inbound emails as the majority of communication from internal or external customers;
  • Emailing clients and customers; 
  • Work on a team and collaborate with co-workers; 
  • Through Customer Service work -focus on customer satisfaction; 
  • Provide nationwide support for our clients in a timely manner to ensure customer satisfaction;
  • Help develop customer rapport and relationships; 
  • Communicate effectively, follow up with customers; 
  • Be attentive to changing customer and business needs; 
  • Be flexible to navigate changing business needs, priorities, processes, and working conditions; 
  • Gather customer information, verify key aspects and then determine a timely resolution;
  • Be personable and maintain upbeat, positive attitude while communicating with the customers.
  • Work with a team in an office based role; 
  • High School Diploma required;
  • Work onsite at the office. 
  • Ability to work as part of a team and collaborate with co-workers; 
  • Customer service experience is a plus but not required;
  • Excited to learn this role and the lines of business and industry we service;
  • Strong computer skills;
  • Self-Starter, ability to work independently with an outgoing personality;
  • Strong verbal and written communication skills;
  • Exceptional attention to detail;
  • Experience with a CRM preferable;
  • Ability to adapt and work in a fast paced environment with changing priorities. 
  • Ability to work in a team environment. 
  • G License and Reliable Transportation to get to work (no bus route to office); 

Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.
 
Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK ™

Join our safety focused team today  To learn more about our company, and to apply online for this exciting opportunity, visit us at www.safety-kleen.com/careers

We thank all those interested in joining the Safety-Kleen team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

Safety-Kleen Systems, a Clean Harbors company is a Military & Veteran friendly company.

Clean Harbors welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

*SK

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