Director, Clinical Data Management

4 weeks ago


Mississauga, Ontario, Canada IQVIA Argentina Full time

Job Overview

  • Lead Data Management Department to efficiently produce databases that meet customer requirements and company financial objectives.

Essential Functions

  • Manage a Data Management Department, which could be either all data management staff at an office or a subset of staff (80-120) within a large Data Management office.
  • Consolidate resource requirements and define staffing needs that ensure project objectives can be met while maximizing utilization, realization and minimizing costs.
  • Monitor and manage utilization and productivity.
  • Ensure performance of staff is regularly assessed and documented. Define staffing needs based on hard backlog and strategic plan for office.
  • Define and implement department objectives consistent with broader office and regional objectives.
  • Provide technical advice and solutions to solve problems and improve efficiency across functions, projects, and customers.
  • Monitor quality and efficiency across projects to identify trends and opportunities for improvements.
  • Ensure sharing of learning across projects and departments.
  • Participate in defining strategies for new processes and technology at either regional or global level.
  • Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work.
  • Work with peers within office and regions to define and implement training strategies.
  • Mentor staff members to develop Data Management, drug development and business expertise.
  • Manage relationship with customer functional peers.
  • Provide operational input into proposals for large programs and strategic partnerships.
  • Provide input to costing algorithms and standard proposal text.
  • Attend customer meetings and lead discussions of project requirements and strategic planning.
  • Recommend placement of projects based on staffing levels and hard backlog, technology requirements and customer relationships.
  • Ensure compliance of work with project's scope of work.
  • Actively assess and manage project realization.
  • Ensure project milestones are met according to agreed upon timelines with high quality.
  • May serve as a Data Management Customer Liaison for one or more customers.
  • Manage staff in accordance with organization's policies and applicable regulations.
  • Responsibilities include planning, assigning, and directing work, appraising performance, and guiding professional development, rewarding, and disciplining employees, addressing employee relations issues, and resolving problems.
  • Approve actions on human resources matters.

Qualifications

  • Typically requires a minimum of 12-15+ years of prior relevant experience.
  • Bachelor's Degree in Health, clinical, biological, or mathematical sciences, or related field required.
  • Requires broad management knowledge to lead teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals.
  • Advanced knowledge of Data Management processes and systems including new technologies.
  • Knowledge of fundamental business processes.
  • Outstanding written and oral communication skills.
  • Proven leadership skills.
  • Excellent organizational skills and demonstrated ability to delegate and monitor quality of outputs.
  • Outstanding negotiation, decision-making and problem-solving skills.
  • Excellent interpersonal skills.
  • Highly motivated with the ability to be creative.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
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