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Director, Fraud and Risk Management

4 weeks ago


Mississauga, Canada NTT DATA North America Full time

Get AI-powered advice on this job and more exclusive features.NTT DATA North America provided pay rangeThis range is provided by NTT DATA North America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$120,000.00/yr - CA$150,000.00/yrWith people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.A Career at NTT DATA Means:Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.Being part of a global organization where you can BELONG- in an inclusive working environment where you are free to be your best self.Belonging to a team where you can make a DIFFERENCE- to your clients, colleagues, and communities.Being part of a global PIONEER– where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.Position Overview:We are seeking a strategic and forward-thinking Director to lead our Fraud and Risk Management Centre of Excellence (COE). This role is pivotal in shaping and executing the enterprise-wide vision for fraud prevention, risk mitigation, and compliance excellence.Position: Director, Fraud and Risk ManagementResponsibilities:Develop and execute the strategic roadmap for the Fraud and Risk COE, aligning with enterprise goals and evolving industry standards.Networks and develops a close working relationship both within the client relationship and internally throughout the organization.Provide expert guidance to operational teams on fraud and risk performance metrics, root cause analysis, and targeted improvement actions.Acts as a mentor and coach responsible for performance management including motivating, training, developing, and evaluating direct Management reports.Responsible to ensure that direct reports employ effective performance management strategies for supervisors and employees.Partner with internal and external clients to identify and mitigate fraud vectors through innovative use of technology, process redesign, and training programs.Stay in-tune with regulatory developments, compliance requirements, and emerging threats in the Financial Services and Retail sectors, including AML, fraud typologies, and risk frameworks.Proactively communicate regulatory changes, performance opportunities, and technology advancements to clients and operational leaders, enabling timely and effective responses.Establish and maintain enterprise-wide fraud and risk management standards, frameworks, and policies in collaboration with compliance and legal teams.Accountable for meeting contractual service standards and formulating and implementing efficiency initiatives aimed at lowering cost of sales and improving service standards.Requirements:7-10 years of Fraud & Risk Management (Supporting Canadian Clients/Institutions)Post-Secondary education in related field or a combination of work experience and education.Deep understanding of compliance, AML, and fraud prevention practices in Financial Services and/or Retail.Strong strategic thinking, communication, and stakeholder engagement skills.Experience with client management, proven ability to maintain client relationships, plans, goals, and their objectives.Demonstrated ability to influence without direct authority and drive cross-functional initiatives.Demonstrated ability to effectively manage multiple priorities and demands from clients and meet challenging timeline commitments.Experience with fraud detection technologies, data analytics, and regulatory frameworks.Ability to communicate effectively with internal and external partners.Travel between operational sites and to client locations is required (estimated 1-5% travel time).We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. #J-18808-Ljbffr