Fraud Investigator

3 days ago


Mississauga, Ontario, Canada Fiserv Full time

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Fraud Investigator What does a successful Senior Data Analyst do at Fiserv? Under the guidance of a director or Portfolio Manager, you will support transaction risk management for a portfolio of merchant accounts. Risk management includes credit and fraud risk. What you will do:
  • Develop, test, and implement machine learning models and rules to mitigate fraud and credit risk.
  • Analyze ambiguous data to understand trends, reach conclusions, and develop strategies to improve portfolio performance.
  • Provide internal and external reporting and analytics on an ongoing and ad hoc basis.
  • Monitor key metrics and ensure accounts are meeting all contractual SLAs.
  • Communicate directly with external customers.
What you will need to have:
  • Bachelor's degree
  • 3 years of experience in an analytical role
  • Background in a technical or analytical business environment
  • Experience with SQL

What will be great to have:
  • Masters' degree
  • Python, R Studio, or other statistical languages
  • Experience with SAS
  • Tableau, Power BI, and other data analytics and visualization tools
  • Predictive modeling and big data experience
  • Background in a modeling and testing (champion/challenger) environment
  • An understanding of the check/ACH/payments industry

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.



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