Building Asset Specialist

4 weeks ago

Old Toronto, Canada Vision Group Full time
p>PATIENT ENGAGEMENT & RETENTION SPECIALIST | Hybrid position (in-office/remote) - Downtown Toronto

Working in a LASIK MD clinic (a partner of Vision Group) is to help improve people's eyesight. b>

You have a permanent full-time position (40 hrs/week | hybrid position).

Your tasks at a glance

  • You present treatment options to prospective patients across different regions through virtual & in-person meetings.
  • You enhance patient satisfaction by delivering personalized consultations, building rapport, and facilitating steps of their patient journey.
  • You are proficient in using computer tools such as Outlook, Word, and Excel for tasks such as results tracking, reporting, EMR systems for follow-up tasks, and managing patient-related activities.

A clear view of your assets

  • You have an interest in the medical field and have a passion for delivering excellent customer service.
  • You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
  • Your experience as an account manager or sales representative is considered an asset.
  • You have the desire to succeed while helping customers achieve their goals.
  • Required: You can travel for training to other clinics in the GTA region.
  • Schedule: You have flexible work availability Monday to Saturday (8:30 am-5:00 pm).

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