Adults Senior Operations Manager
1 week ago
The Senior Operations Manager is responsible for all aspects of the warehousing division including but not limited to safety, efficiency and customer service. He/She is accountable to oversee the overall warehouse operation which receives and stores, moves and ships supplies, stock and materials to and/or from the warehouse. This also includes P&L responsibility as well as overseeing the Ordan building maintenance.
Responsibilities- P&L responsibility
- Budget responsibility
- Overall safety and security of the warehousing operation
- Manage human resource issues which include performance appraisals, handling disciplinary issues and managing the staffing levels to ensure customer requirements are met while ensuring the overall profitability
- Manage the security for the facility
- Manage the day to day operations of the Warehouse operations including outside partners and assist US facilities as required
- Develop and maintain strong partner relationships
- Maintain ISO KPI’s to current standards
- Maintain the AR to acceptable standards
- Interact with sales team to ensure customer needs are met
- Provide support and training for staff
- Travel is required in this role
- Effective communicator (written and verbal)
- Effective communicator with all levels of management
- Strong interpersonal skills
- Highly developed problem solving and decision making skills
- Organized with strong time management and organizational skills
- Strong computer skills (proficiency in Excel and Power Point are a must)
- Ability to create presentations for clients and Senior Mgmt
- Ability to create budgets and present them to Senior Mgmt
- High level of Administrative skills
- Excellent knowledge of warehousing operations
- Strong understanding of the Transportation industry
- Well versed in Health & Safety legislation
- Good understanding of labour laws
- Ability to understand Financial Statements
- Strong sales ability
- Must understand project costing
- Strong knowledge of ISO
- Ability to interact with clients (set parameters, negotiate contract renewals)
- Understanding of Dangerous Goods
- Recommended 3-5 years of previous operations experience in a fast paced, multi-site 3PL warehouse and transportation environment
What do we offer you?
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