Adults Senior Operations Manager
1 week ago
Manitoulin Warehousing and Distribution is part of the Manitoulin Group of Companies which includes Transportation Services, International Shipping, Freight Forwarding, Customs Brokerage and many other services. You will be joining a company with state-of-the-art facilities, a knowledgeable staff with many years of experience and strong shipping capabilities. p>
Job Description
The Senior Operations Manager is responsible for all aspects of the warehousing division including but not limited to safety, efficiency and customer service. He/She is accountable to oversee the overall warehouse operation which receives and stores, moves and ships supplies, stock and materials to and/or from the warehouse. This also includes P&L responsibility as well as overseeing the Ordan building maintenance.
- P&L responsibility
- Budget responsibility
- Overall safety and security of the warehousing operation
- Manage human resource issues which include performance appraisals, handling disciplinary issues and managing the staffing levels to ensure customer requirements are met while ensuring the overall profitability
- Manage the security for the facility
- Manage the day to day operations of the Warehouse operations including outside partners and assist US facilities as required
- Develop and maintain strong partner relationships
- Maintain ISO KPI’s to current standards
- Maintain the AR to acceptable standards
- Interact with sales team to ensure customer needs are met
- Provide support and training for staff
- Travel is required in this role
Qualifications
- Effective communicator (written and verbal)
- Effective communicator with all levels of management
- Strong interpersonal skills
- Highly developed problem solving and decision making skills
- Organized with strong time management and organizational skills
- Strong computer skills (proficiency in Excel and Power Point are a must)
- Ability to create presentations for clients and Senior Mgmt
- Ability to create budgets and present them to Senior Mgmt
- Strong Leadership Skills
- High level of Administrative skills
- Excellent knowledge of warehousing operations
- Strong understanding of the Transportation industry
- Well versed in Health & Safety legislation
- Good understanding of labour laws
- Ability to understand Financial Statements
- Strong sales ability
- Must understand project costing
- Strong knowledge of ISO
- Ability to interact with clients (set parameters, negotiate contract renewals)
- Understanding of Dangerous Goods
- Recommended 3-5 years of previous operations experience in a fast paced, multi-site 3PL warehouse and transportation environment
Additional Information
What do we offer you?
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