Expert Technical Support Specialist
3 weeks ago
Expert Technical Support Specialist Schneider Electric is looking for an experienced support specialist to focus on EcoStruxure Power Operation (EPO) and SCADA systems. This is not a call‑center role but a collaborative, strategic position that addresses complex technical challenges and ensures system reliability and customer success. What you will do Analyze and resolve complex technical issues related to EPO and SCADA systems, including software, hardware, networking, and databases. Manage escalations in our CRM (bFO) with clear communication and timely resolution. Collaborate with R&D and Level 4 teams on critical cases, providing detailed analysis and issue replication. Conduct remote troubleshooting sessions and system health checks. Create and maintain FAQs, technical documentation, and community content to support customer self‑service. Design and deliver technical training for global support teams. Contribute to development projects by bringing user insights, use cases, and test scenarios. What we are looking for Proven experience in troubleshooting across software, hardware, networking, and SCADA systems. Hands‑on experience with Windows Server, Active Directory, IIS, and communication protocols (Modbus, OPC, IEC 61850, BACnet). Knowledge of EcoStruxure Power Operation or similar SCADA platforms. Strong communication skills and a customer‑focused mindset. Ability to work independently and collaboratively in a global environment. Occasional travel for customer visits or training. Preferred Experience with on‑site commissioning of SCADA or power systems. Familiarity with scripting/programming (C++, Python, SQL). Understanding of cloud architectures. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Industries Appliances, Electrical, and Electronics Manufacturing; Technology, Information and Media; Energy Technology Location Montreal, Quebec, Canada We recognize that skills and competencies can be developed through a variety of experiences, both professional and personal. Even if you don’t meet every single requirement listed, we still encourage you to apply. Your unique background and perspective could be exactly what we’re looking for. #J-18808-Ljbffr
-
Expert Technical Support Specialist
2 days ago
Montreal, Quebec, Canada Schneider Electric Full time $90,000 - $120,000 per yearJob Description:About the RoleThis Expert Technical Support Specialist position focuses on EcoStruxure Power Operation (EPO) and associated SCADA systems. It is not a call center role: this is a collaborative and strategic position where you will address complex technical challenges to ensure system reliability and customer success.The role involves close...
-
SCADA & EPO Technical Support Specialist
3 weeks ago
Montreal, Canada Schneider Electric Full timeA leading energy technology company is looking for an Expert Technical Support Specialist in Montreal. This full-time role focuses on EcoStruxure Power Operation and SCADA systems, addressing complex technical challenges. Responsibilities include analyzing technical issues, collaborating with teams, and conducting remote troubleshooting. Ideal candidates...
-
Remote Technical Support Specialist — Windows
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bloom Equity Partners Management, LLC Full timeA progressive technology company is seeking a Technical Support Specialist to provide expert technical support and guidance. You will manage Windows Servers and SQL databases while ensuring customers receive high-quality assistance. Strong skills in server management, SQL scripting, and customer communication are essential. Join a passionate team dedicated...
-
Remote Technical Support Specialist: SQL
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bloom Equity Partners Full timeA growing technology company is seeking a Technical Support Specialist to provide expert guidance and hands-on technical support. In this remote role, you will manage Windows Servers and SQL Server, assisting customers and the internal team with technical issues. Candidates should have experience in server management, strong problem-solving skills, and be...
-
Technical Support Specialist
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bloom Equity Partners Management, LLC Full timeTechnical Support Specialist Location: Remote (preferably Canada)Department: Customer Support About Us Soutron Global is a B2B SaaS company transforming how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the very heart of their organizations. Our solutions empower organizations...
-
Technical Support Specialist
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bloom Equity Partners Full timeAbout UsSoutron Global is a B2B SaaS company that transforms how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the core of their organizations. Our solutions empower organizations across industries to preserve history, unlock knowledge, and drive meaningful impact.LocationRemote...
-
Technical & Facilities Support Specialist
3 weeks ago
Montreal, Canada Symcor Inc. Full timeTechnical & Facilities Support Specialist Job Description Posted Tuesday, April 8, 2025 at 4:00 AM | Expired Monday, May 12, 2025 at 3:59 AM About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their...
-
Technical & Facilities Support Specialist
3 weeks ago
Montreal, Canada Symcor Inc. Full timeTechnical & Facilities Support Specialist Job Description Posted Tuesday, April 8, 2025 at 4:00 AM | Expired Monday, May 12, 2025 at 3:59 AM About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their...
-
Technical Support Specialist
1 week ago
Montreal, Canada Hornetsecurity Full timeTechnical Support Specialist (Bilingual-French and English)We are looking for a Bilingual Technical Support Specialist to join our team in Montréal (Quebec, H4N 2M3). This is a full-time position (40 hours per week), with an immediate start date.Your Job:You will diagnose and resolve our corporate clients’ technical issues over the telephone, email and...
-
Technical Support
2 days ago
Montreal, Quebec, Canada Float4 Full timeWorking at Float4If you are looking to do the best work of your career, collaborating with an industry-leading team of creatives and technologists on bold high-visibility international projects, you've come to the right place.Beyond the impactful work itself, employees enjoy a creative environment and open atmosphere along with a solid benefits package.From...
